HTC ONE mobile data issues

[amit0612]

My wife and i both have htc one's her's is silver mine is black.
Great phones but i noticed one thing, we have the same mobile contracts in the UK with T-mobile but she has different data speeds than mine. She gets 3G+ and H+ signs on her phone where mine only gets H.
I checked the mobile settings and they are slightly different, in netowrk mode mine has option of gsm/wcdma/lteauto. her has 2g/3g/4g.
i did speed test and she got 2834kbps and i got 983kbps. they were both right next to each other.i called the people i purchased phone from however thet obviously don't know jack **** and asked me to send the phone in to test if it is faulty. I am wary of doing this as they will find nothign wrong with it, but i do not get the H+ data signal which means i get less speed than my wife.

the only thing i think is different is our software versions hers is 1.28.61.10 and mine is 1.29.401.16.
Any thoughts? anyone else experienced this?

Help

 

[amit0612]

anybody able to help? can i maybe try downloading old software and uploading that to the phone if that would help?

 

[amit0612]

ok just did a test outside now and on H i got speeds of 4824bkps i guess thats over 4mb.

I'm confused does H mean H and H+?

 

[hodan]

First, no. H means HSPA, and H+ means HSPA+.

Second "the guy you got them from". You bought two different phones. There are multiple versions of the HTC One. The main editions are the Developer Edition (unlocked/world phone/GSM), the Google Edition (sold on Play Store), and the carrier versions. You and your wife's phones are on different cell towers/transmitters because they have different cell radios.

That is my best guess. Google the model numbers, and if that doesn't help, google the software version numbers.

For what it's worth, I haven't seen a black HTC One for T-Mobile.