HTC One: Odd storage issue


Jun 29, 2013
Visit site
Hello everyone,

I lost all my media files. Photos, videos, music, etc. My phone just randomly reset once a few days ago and everything was gone. I checked ES file explorer to see if they were still there, but they are gone from there too. There is no Music folder at all, actually. Normally, I'd just think they were gone forever, but then when I went into settings, I noticed that my "other storage" was now 22gb, so I'm guessing the files somehow got moved there. I just have no way of accessing them.

Can anyone shed some light on how I can get things back to normal?