Huawei p10 Camera blurry

[Aljean Thein]

Omg... Here I thought that the camera wasn't working coz I dropped it.. but the monochrome works... Just not the coloured... Did anyone find a solution. My phone is 3months old and not on warranty coz I switched country... I bought it from Poland and now i am in Fiji

Others said dropping it from the table to the ground helped

 

[Aljean Thein]

I have sent my P10 away the be looked at as my camera was just producing terrible pictures, so I'll keep you updated, just waiting on it being sent back to me. Nexus 5x will do until then still love using it even now lol

Warranty? Hopefully itd working when you get it back

 

[dpham00]

Others said dropping it from the table to the ground helped

I would be careful though. That could cause additional damage.

 

[dpham00]

Warranty? Hopefully itd working when you get it back

Let's hope so. The responses from some who went thru warranty service with Huawei wasn't promising.

 

[Aljean Thein]

I would be careful though. That could cause additional damage.

I would too. Gotta drop it properly. Which is pretty hard depending how the phone falls.

 

[Aljean Thein]

Huawei warranty process isn't the best by any means. One big area they need to improve on

 

[Marty Larsson]

So I got my Huawei P10 back from there repair center in the UK.

They have noted on the paperwork sent back to me of what they done to fix the camera blur and overall bad camera experience on the rear.

Noted as "Screening" whatever that is and a "Software update" that's it.

Me personally i think its fixed the haze and blur on the camera but I'm still underwhelmed and still really think my Nexus 5x takes a much better picture! If it was easy to post a pic on this site I would but it's so awkward trying to lol.

 

[Aljean Thein]

So I got my Huawei P10 back from there repair center in the UK.

They have noted on the paperwork sent back to me of what they done to fix the camera blur and overall bad camera experience on the rear.

Noted as "Screening" whatever that is and a "Software update" that's it.

Me personally i think its fixed the haze and blur on the camera but I'm still underwhelmed and still really think my Nexus 5x takes a much better picture! If it was easy to post a pic on this site I would but it's so awkward trying to lol.

You can upload pictures when you reply a comment as shown below

Theres a picture icon next to send

 

[casjarleo]

Others said dropping it from the table to the ground helped

This worked for me. At the very first try. Thank you for your help.

Just let the phone fall face down:

 

[Aljean Thein]

This worked for me. At the very first try. Thank you for your help.

Just let the phone fall face down:

View attachment 274150

Oh great! Thanks for your drawings to help others out on how to do it.

 

[dpham00]

I would too. Gotta drop it properly. Which is pretty hard depending how the phone falls.

Well the table drop should not be that hard of a fall

 

[dpham00]

Huawei warranty process isn't the best by any means. One big area they need to improve on

Motorola was pretty bad too until they were sued and had to pay millions.

 

[dpham00]

So I got my Huawei P10 back from there repair center in the UK.

They have noted on the paperwork sent back to me of what they done to fix the camera blur and overall bad camera experience on the rear.

Noted as "Screening" whatever that is and a "Software update" that's it.

Me personally i think its fixed the haze and blur on the camera but I'm still underwhelmed and still really think my Nexus 5x takes a much better picture! If it was easy to post a pic on this site I would but it's so awkward trying to lol.

Can you post some comparison pictures of the p10 and 5x?

 

[dpham00]

This worked for me. At the very first try. Thank you for your help.

Just let the phone fall face down:

View attachment 274150

That's a nice diagram! That clearly shows what to do

 

[Aljean Thein]

Well the table drop should not be that hard of a fall

It shouldn't but it could. You can crack your phones screen from one foot drop.

 

[Aljean Thein]

Motorola was pretty bad too until they were sued and had to pay millions.

Oh didn't hear anything about this. But good for them. Phones are a big investment to many people. Without a good support, expect a crowd grabbing their pitchforks

 

[Aljean Thein]

That's a nice diagram! That clearly shows what to do

Thought you were supposed to drop the phone from the table to the ground ? Guess I miss read it somewhere

 

[dpham00]

It shouldn't but it could. You can crack your phones screen from one foot drop.

Sure. That's I I said should not, not would not.

 

[dpham00]

Oh didn't hear anything about this. But good for them. Phones are a big investment to many people. Without a good support, expect a crowd grabbing their pitchforks

https://www.xda-developers.com/motorola-class-action-settlement/

 

[dpham00]

Thought you were supposed to drop the phone from the table to the ground ? Guess I miss read it somewhere

No,that was not the original recommendation.