i cannot record a video status in my whatsapp my phone is motorolla one power

[Android Central Question]

while I am with my friends wanted to take a video and upload and Whatsapp. but suddenly camera freeze and showed me "file format is not supported, cant start camera please restart your phone"I've uninstalled WhatsApp cleared cache memory and data storage in the main camera application but It didn't work facing lot problem with this thing.
please answer my query thank you!

 

[Rukbat]

Are you opening the camera in WhatsApp? Don't. Close WhatsApp, open the camera, record the video, then open WhatsApp and upload the video file.