I can't take a screenshot

[Ted Miles]

So everytime I try to do a screenshot, I keep getting a malfunction, which leads into me having to send a bug report.

Well, I just sent 20 of them within 5 minutes. If someone can help me figure out why I am having so many problems, then I would very much appreciate it.

 

[B. Diddy]

Welcome to Android Central! You're getting an error message? What does it say exactly?

Does it work in Safe Mode? https://motorola-global-en-uk.custhelp.com/app/answers/detail/a_id/106497/p/30,6720,9392

 

[Ted Miles]

It doesn't work even in safe mode.

 

[B. Diddy]

Any error message?

Try wiping the cache partition: https://motorola-mobility-en-in.cus...prod_answer_detail/a_id/106533/p/30,6720,9392