I got my Xoom upgraded to 4G, who else got there's?
- Thread starter agar2627
- Start date
brandonx1000
rule the air.
- Mar 22, 2010
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ugh, my tracking number still says expected ship date of 9/29 and no new info on the box being send out
seriously, wtf
seriously, wtf
SamuriHL
Well-known member
- Feb 22, 2011
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Yea I wouldn't worry about that. Mine will be picked up at the fedex express drop off point that my wife dropped it off at around 5pm today. Why is that significant? Well, the tracking number for the empty box they sent me still says it's not been shipped at all.
I think the tracking is completely screwed up. Just be patient...it'll come. The tracking site is NOT to be trusted.It is in the drop box awaiting a FedEx truck to pick it up. With any luck I *might* get it back this week!
Update as of 12:56 pm PST it now says: RMA Processed 10/03/2011. I believe the industry term for RMA means "Return Materials Authorization". So I don't know if that means they have completed the job or not.
However, on the top of the page it stated:
"This device has shipped or is in the process of being shipped back to you. If no tracking information is available, please check back at a later time to allow our system time to update. If you have any questions, please contact our customer care department at 1-800-734-5870 and select the repair service option.Our hours of operation are Monday through Friday from 8:00 am to 10:00 pm Eastern Standard Time."
I expect to receive a tracking number later today/tonight. And the device will be shipped standard overnight, which means I could have it in my hands tomorrow October 4th. I assume that my Xoom was in the first batch, being that they had to take one day to ship the box and it was shipped back Friday. Which makes the first day they started seeing mass devices was today (Monday, October 3rd). So I expect to get a free dock too.
Just out of curiosity what does it show as the SIM number? Mine has a date for RMA processed and a umber in the SIM field but nothing for shipping back yet..
When I checked at 12:56 pm PST, it had both. So I don't know if they got updated at the same time or not.
My wife asked why I had to send mine back and she didn't. I had to explain to her that she has the wifi Xoom.
Oh, and mine is scheduled for delivery in Elgin, IL tomorrow.
Oh, and mine is scheduled for delivery in Elgin, IL tomorrow.
Submitted it only once. But it did sit there and spin for awhile.
Mine finally shows RMA processed. Now lets hope they ship it back soon!
Anyone else dumb like me and forget to grab the outgoing FedEx number for tracking in the excitement? 
Hoping it makes it tomorrow in one piece.
-Mike
Hoping it makes it tomorrow in one piece.-Mike
Anyone else dumb like me and forget to grab the outgoing FedEx number for tracking in the excitement?
-Mike
You will get an e-mail confirmation when they get it.
Anyone else dumb like me and forget to grab the outgoing FedEx number for tracking in the excitement?
-Mike
I did. Not that big a deal though. does not take long to get there. They picked it up at the drop off Friday at 5 and Moto received it this morning.
SamuriHL
Well-known member
- Feb 22, 2011
- 2,084
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Oh I beat you all on this one. I was on a call when the box came but my wife needed to leave for work so I was in a hurry. I took 2 pictures of the label with the Bionic. NEITHER picture is readable so I don't have my tracking number either! sigh. 
I was on a call when the box came but my wife needed to leave for work so I was in a hurry. I took 2 pictures of the label with the Bionic. NEITHER picture is readable so I don't have my tracking number either! sigh. Similar threads
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