UPS nightmare here...... marked as being on truck for delivery @5:55 this AM. Went to bed(I work nights) and woke up @ 2:45 to find it marked as having missed the truck. So I called UPS and told them I would pick it up. They say Sure thats fine, the UPS Center will call you to confirm pick up times. They called and:
UPS:Yes this is UPS, you can pick it up @ 7:45 tonight
Me:7:45?? what do you mean 7:45???
UPS: Well , Sir, our drivers don't get back to base until around 7.....
Me: Your Drivers? It's on the truck?? Your entire system from computer to Customer Service rep told me it wasn't on the truck
Ups: No sir, it's on the truck.
Me: Well if it's on the truck that means you can bring it to me right??
UPS: No Sir. You told us you wanted to pick it up.
Me: Well Yes, based on you telling me it wasn't on the truck.
UPS:But it was on the truck sir.
me: GAAAAAAAAHHHHHHHHHHHHH