I finally got my issue resolved by following Cottonballs' instructions.  Thank you so much Cottonballs!  I just installed the new version of entune 3.2 today, my previous one was 2.1.  I've so busy and did not follow up with the posting here.  I wish I got that fixed earlier.  I suggest ddgilli24 to try these instructions too.  The time it took to download those two files was about 35 minutes but it's well worth.  I finally got my caller ID displayed for incoming calls and outgoing calls.
				
			
	