Incred 2 problems

[johnnyshinta]

No it doesn't sound like anyone's having that problem

Sent from my Incredible 2 using Tapatalk

 

[TBolt]

Talked to Verizon who transferred me to HTC, who laughed and sent me back to verizon

Honestly, I don't know what idiot at VZW you were talking to, but, if VZW is the retailer, they should have never sent you to HTC. That's unreal.

Glad you have a new phone on the way.

 

[TBolt]

Not really a problem with the Inc2 - just an observation.

In camera mode, when you long-press on the screen, the camera won't take a picture. On the original Inc, the camera will focus then take a picture.

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Is there a setting that has to be changed regarding the speakers? I expected calls on speakerphone to sound better than on the original Inc.

 

[ynotbike]

The problem with my phone is that it keeps adding the country code to the contact phone number before it dials out. Any way to stop this?

Not sure If this has been answered or not but normally that happens if you have Facebook contacts ( could only be one) syncing with international numbers, try removing your Facebook account and reset to see if that fixes the issue. If so get rid of that friend lol.

 

[kevin082071]

I factory restored the phone 3 times and added one contact in the phone and still the same problem, could it be vodaphone card that is reading wrong. Both phones that she has been given do the same thing and the demo at our local store was doing it. I am beginning to think that it is something that is coming out of our local store that they are doing wrong.

 

[tack]

Talked to Verizon who transferred me to HTC, who laughed and sent me back to verizon who told me that i could call google but they didn't know what to do. They are going to send me a new phone that should be here tomorrow. Nobody else has the problem where when you dial a number out of your contacts that it puts the country code 00151 in front of the number and fails?

I am having this exact problem. It keeps adding 00151. Removing Facebook did not help!

 

[tack]

After a lot of time on the phone with Verizon and HTC, the problem is not fixed. They have no idea. I have to get the phone replaced. This sucks!

 

[LowFire]

Hmmmmmmmm: What's the US country code? - Yahoo! Answers

But if you are calling USA from Australia, then there is more than one IDD prefix in Australia ( 0011, 0015, 0018 and 0019 ), and therefor you have to dial one of the following:
00111xxxxxxxxxx, 00151xxxxxxxxxx

That has to have something to do with it.....the phone thinking it is in AUS??

 

[johnnyshinta]

perhaps that is where the phone was manufactured

 

[omxmmn]

I haven't had this issue. Just throwing this out here...are your call settings in global or cdma? Mine are in CDMA and like I said I haven't had this issue.

I have no idea if that would be the reason or not, but when I booted my phone up for the first time it said it was switching to global and I switched it back to CDMA.

 

[tack]

I haven't had this issue. Just throwing this out here...are your call settings in global or cdma? Mine are in CDMA and like I said I haven't had this issue.

I have no idea if that would be the reason or not, but when I booted my phone up for the first time it said it was switching to global and I switched it back to CDMA.

I tried setting it to CDMA, turning off assisted dialing, manually selecting the US in assisted dialing and CDMA settings, etc. None of it worked. The Verizon person did little troubleshooting but the HTC person had me do all kinds of stuff, including factory wiping the phone and starting over. I also tried disabling GPS and location services to see if it might be an issue. I really don't want to replace the phone after spending a full day getting it like I want it!

 

[kevin082071]

I feel your pain, our phone should be here today and hopefully it will work out. Our guy at the local verizon store told us he wouldn't open up another phone there to try because he didn't want to deplete his inventory. Total d-bag.

 

[thebizz]

Yeah thats bogus I wouldn't shop at that Verizonstire again

 

[tack]

Our Verizon business rep today told us they think it is a VZW Backup Assistant problem. They asked me to give them 24 hours to review my account and try to correct the problem. I will update the thread if they fix it.

 

[kevin082071]

What region are you in Tack? Kentucky for me.

 

[kevin082071]

New phone in mail today, same country code.

 

[johnnyshinta]

Tower maybe?

Sent from my Incredible 2 using Tapatalk

 

[tack]

What region are you in Tack? Kentucky for me.

I am in Southern Indiana, about 5 miles North of Louisville. Is that close to you?

 

[tack]

New phone in mail today, same country code.

HTC and Verizon are now saying it might have something to do with my VZW account, and might be related to having once backup with Back Assistant. Not sure yet, but I know they are working on it. At least they are doing something.

 

[tack]

I am in Southern Indiana, about 5 miles North of Louisville. Is that close to you?

Just found out a friend of mine picked one up two days ago. He is having the same problem! Also, our local Verizon store took down the display and took the model off the floor.