[Instruction] How to get a new phone and keep (legacy) Unlimited Data on Verizon

[Angelina Fazio Glass]

Re: Verizon: How to keep Unlimited Data and get phone on subsidized price

It looks like its the same size...

that's what I was told before I bought the galaxy 5 - but then someone said that it wouldn't be as easy as just switching the sim cards out.... so I wanted to find out why.......... what else I needed to do

 

[roninren00]

Re: Verizon: How to keep Unlimited Data and get phone on subsidized price

So let me get this straight, I am upgrading my Galaxy S3 with UDP to an S5 and I just ordered the phone from Best Buy and kept my plan and data the same. When it arrives, all I need to do is take out the sim card from the S5, replace it with the sim card from my S3, then just power it up like normal? The OP mentioned calling in and activating, but I assume I should not do this at all.

 

[pnjabimunda8]

Re: Verizon: How to keep Unlimited Data and get phone on subsidized price

Ok so I received the LG G2 today and took out the pre-installed sim and put in the sim that I ordered from verizon(upgrading from a 3g to 4g phone). I have the old phone turned off and tried to active LG G2 but it's stuck at the activation screen. Am I doing something wrong? it doesn't give any error. Any help please?

 

[darkmatter2]

Re: Verizon: How to keep Unlimited Data and get phone on subsidized price

Well the LG G3 was supposed to be available today @ BB and it's not

Verizon doesn't have it on there site either. Hoping that will change!

 

[Disturbed7716]

Re: Verizon: How to keep Unlimited Data and get phone on subsidized price

I have a dummy phone with an upgrade sitting on it, looking to get a G3 for my UDP line. I've seen it mentioned here two ways:

1) activate on dummy, switch back to dummy, pop my UDP SIM card in to the G3 and should be good
2) don't activate on dummy, just put in the SIM card from my UDP and should be good

Do both of these methods work, or only one?

Thanks

 

[gobstopper]

Re: Verizon: How to keep Unlimited Data and get phone on subsidized price

Just got confirmation (email) from BB, my Verizon G3 is in. I'm in Arizona.

 

[rjbailey]

Re: Verizon: How to keep Unlimited Data and get phone on subsidized price

I had a Droid Razr and I purchased a Galaxy S5 from BestBuy. It came via UPS today. I backed up the old phone, shut it off and took at the sim card. I then took out the new phone and removed the sim card they already had in it. After that I put the old sim card from the Droid in the new S5 and it was the same exact size sim card (I confirmed that prior). I then turned on the S5 and a message popped up that said my phone was already activated with current phone number already displaying. I went through the phone setup and it worked perfectly.

Lastly, I checked my account with Verizon and the new phone is listed and the data plan still shows as UNLIMITED.

Thank you!!!

 

[KiLLaZoNa DeViL]

Re: Verizon: How to keep Unlimited Data and get phone on subsidized price

.....

 

[KiLLaZoNa DeViL]

Re: Verizon: How to keep Unlimited Data and get phone on subsidized price

Just got confirmation (email) from BB, my Verizon G3 is in. I'm in Arizona.

I am in Arizona as well. Did you order it for shipping? I've been lurking for days now and waiting for BB to start shipping the phone, and they still offer it for store pick up. Am I missing something here?

 

[bsl918]

Re: Verizon: How to keep Unlimited Data and get phone on subsidized price

Here's my scenario:

1) UDP w/ upgrade available
2) Dummy w/ upgrade available

I am looking to get the LG G3 on both lines. What's the best way to keep UDP?

1) Order G3 on dummy, activate, deactivate, put in line 1 sim?
2) Transfer upgrade from line 1 and reorder another G3 for line 2?

Any help with be great. Thanks!

 

[ykawai19]

Re: [Instruction] How to Keep Unlimited Data on Verizon

Hey guys, interesting development...

So I was able to pre-order a LG G3 through Best Buy Mobile online AND have the option to ship to home. During the process of ordering the phone, I had the choice of "choose exiting plan." I was going to swap the SIM card from my Samsung Galaxy S3 to activate the G3 to keep UDP.

However, a Best Buy Mobile rep just called and told me that they will cancel my order to change to store pickup due to a "glitch" in their system. He said that currently, store pickup is the only option...meaning, the SIM card trick will no longer work. He also said that shipping option is not available only because the warehouse is out of stock of G3s. When they become in stock, shipping option "should" be available.

The other twist is that if I want the phone to be shipped, then I have to cancel my current order and re-order. When I go through the ordering system, it now forces you to switch over to the 2GB plan.

The question to all of you is, even if the website says I will be forced onto the 2GB plan, if I wait until the G3 is in stock for shipping and try the SIM card trick, do you think it'll work? I realize that no one has been able to do this yet, but just wanted your thoughts on it.

I'm debating whether to open a dumbphone line and pay $10/month extra, buy the G3, then switch it onto my unlimited line vs. waiting for the G3 to be in stock at the warehouse.

Thoughts?

ADDENDUM:
I just went to a nearby Verizon store, and they told me that opening up a dummy line, paying $10/month, buying a new smartphone on the dummy line, and switching the new phone to an UDP line no longer works. After a month or two, computer can detect that the new phone purchased on the dummy line is now used on the UDP line and will force customers to deactivate the smartphone on the UDP line. If this is true, then you're stuck paying $10/month for 2 yrs while not being able to use the new smartphone on your UDP line. The rep said that there are many customers who are upset about this, but apparently somewhere in the contract, it says you can't do that. Truth or lie, who knows! The question is, would you risk being stuck paying $10/month for 2 yrs and not being able to use the smartphone on the UDP line just to keep the UDP?

 

[darkmatter2]

Re: Verizon: How to keep Unlimited Data and get phone on subsidized price

I am in Arizona as well. Did you order it for shipping? I've been lurking for days now and waiting for BB to start shipping the phone, and they still offer it for store pick up. Am I missing something here?

Nope, I've been doing same and haven't seen the shipping option. My guess is that his phone, as he states, "is in" at the store. It'll be a nasty surprise when they ask him to activate in the store :/

 

[pnjabimunda8]

Re: Verizon: How to keep Unlimited Data and get phone on subsidized price

I got my phone activated via phone (phone#1-877-807-4646). This upgrade was from a 3g phone to a 4g phone. Meaning I had to order a sim from Verizon(Which I did and had in my hand ready to go).

I followed all the instruction and everything went well till the phone activation screen. It would just get stuck there and not complete. So, I said eff it and I called in at the number phone listed on the paper with step-by-step instruction(1-877-807-4646) for how to activate your phone.

I told the rep that I need help activating my phone, she asked my name and to verify my account password and than asked for the phone number that I was calling in about. Fist thing she said was there is an order placed on the account, she said let me remove this and than after a while instructed me to power the device on but still no luck. Than I was thinking that it might be because they have a different IMEI# in the system so I asked her if I can verify the IMEI # and she had a different one in the system and I gave her mine(I checked it's not the IMEI # from the old phone). I thought it might work now that rep had corrected the IMEI number in her system. But nope it still didn't activate. And while I was on hold I got disconnected(I think she hung up).

So I called back at the same number and got a different rep(east coast) and told her I needed to activate my phone and that I was disconnected while I was trying to verify my sim( I thought since she had the right IMEI number I must try a way to get the rep to check my sim card number). Remember I'm upgrading from a 3g to 4g so she took my sim and I turned the phone on again and what you know the mofo finally activated and I thanked her and that was it.

Now I'm still worried if my UDP will stay intact. I'm checking verizon account and everything so far looks good. Will keep you guys posted hopefully everything goes well.

 

[shortwave8669]

Re: Verizon: How to keep Unlimited Data and get phone on subsidized price

I had a Droid Razr and I purchased a Galaxy S5 from BestBuy. It came via UPS today. I backed up the old phone, shut it off and took at the sim card. I then took out the new phone and removed the sim card they already had in it. After that I put the old sim card from the Droid in the new S5 and it was the same exact size sim card (I confirmed that prior). I then turned on the S5 and a message popped up that said my phone was already activated with current phone number already displaying. I went through the phone setup and it worked perfectly.

Lastly, I checked my account with Verizon and the new phone is listed and the data plan still shows as UNLIMITED.

Thank you!!!

Hi rjbailey, do you recall whether you saw a warning on BB.com that said VZW had ended UDP and would convert consumers to their 2GB data plan?

 

[pnjabimunda8]

Re: Verizon: How to keep Unlimited Data and get phone on subsidized price

Lost UDP! Need to return and get my UDP back. How do I return over the phone or at the store or doesn't matter?

 

[shortwave8669]

Re: Verizon: How to keep Unlimited Data and get phone on subsidized price

Lost UDP! Need to return and get my UDP back. How do I return over the phone or at the store or doesn't matter?

I would call Verizon support *611 and tell them you did not agree to change your plan. Tell them you want your UDP back. Ask them how to get it. If you have your receipt/ screen caps of the BB.com screens that say "keep my existing plan" tell Verizon you have these and expect them to honor that promise.

They may tell you you have to return the phone in order to get UDP back. If they tell you that be sure to take your receipt and phone to a BestBuy store (assuming your purchased through BB.com). If you purchased your phone with a credit card you can ultimately dispute the charge since the plan changed and you did not agree to the change.

 

[DrewDT]

Re: Verizon: How to keep Unlimited Data and get phone on subsidized price

Thank you for keeping us updated on pnjab! Good luck, return the phone if you have to.
Has anyone had success keeping UDP with their new LG G3?

 

[pnjabimunda8]

Re: Verizon: How to keep Unlimited Data and get phone on subsidized price

Returned the phone and got my UDP back. Will order again with a plan B.

 

[Angelina Fazio Glass]

Re: Verizon: How to keep Unlimited Data and get phone on subsidized price

I have my galaxy!!

I put the Sim card from my iPhone in it, and went through everything, but it won't let me make calls with my galaxy. Says emergency calls only. :? Anything I can do?? Thank you!!

Posted via Android Central App

 

[Angelina Fazio Glass]

Re: Verizon: How to keep Unlimited Data and get phone on subsidized price

Returned the phone and got my UDP back. Will order again with a plan B.

May I ask what is the plan B?

Posted via Android Central App