[Instruction] How to get a new phone and keep (legacy) Unlimited Data on Verizon

Re: [Instruction] How to Keep Unlimited Data on Verizon

Yes, that is why. Verizon has different codes for a 3G UDP and a 4G LTE UDP. So to the system, they appear to be different data plans.

Go ahead and put Line 2's SIM card in the new iPhone and turn it on. That should put the new iPhone on your account. Then put that SIM card back into the old iPhone to put it back on Line 2.

Then when you go to put the new iPhone on Line 1, you should select that you are activating a phone that has already been on your account. That may work. If not, I know somewhere on this thread others encountered that same problem and fixed it somehow.

Going from 3G UDP to 4G LTE UDP and from android to iPhones or vice-versa can sometimes cause problems.

Ok, so I tried doing above steps and was still not able to activate new IPHONE 5s on the line 1 UDP without Verizon website telling me I needed to update plan to 2G. Again I think this was due to switching from 3G to 4G phone or maybe to IPHONE5s in particular. We played around with it and here is what did do the trick for someone else who runs into something similar.

Started with:
line 1 - unlimited - Droid 2 3G phone
line 2 - tiered - IPHONE5s

1) transferred upgrade from line 1 UDP to line 2 tiered and ordered new IPHONE 5s
2) tried to activate activate new lPHONE5s on line1 UDP directly - fail - verizon website requested update to new tiered plan - hit cancel
3) phones were in different states for the week and droid was dead so activated friends IPHONE4 (don't think this affected things at all but hard to say for sure)
4) Activated new IPHONE5s on line 2 with line2 existing sim card
5) reactivated existing IPHONE5s on line 2 with its existing sim card and tried to activate new IPHONE5s on line 1 UDP with new sim card it came with - fail - verizon website asked to updated - hit cancel. So turned back on new IPHONE5s with line 2 sim card (step should not be needed).
6) activated line 2's IPHONE5s on line 1 (using activate phone that has already been on account) with new sim card that came with the new phone - this updated line 1 to 4G LTE and kept my unlimited
7) swapped sim cards back to their original phones and vola - line 1 has new IPHONE5s activated with simcard that came with it and line 2 has original phone back on it, unlimited plan still intact on line 1
 
Re: Verizon: How to keep Unlimited Data and get phone on subsidized price

You just did this, like within the last couple of days? Im on BB website now getting ready to pull the trigger and its asking me to confirm my VZW account info, is that the regular process? Thanks in advance. BTW Its not giving me the option to ship the white or charcoal GS5, just the copper/gold one.

edit: Is sending my info to the carrier also a normal step in the process that you went through?

I ordered the phone 8/11, picked it up from UPS facility 8/16. Typed in my information, confirmed that I was eligible for an update. Like what other posters said, I took a lot of screenshots and printed the process out in case something went wrong. I was able to select any of the colors for the S5, so I can't explain why you're only seeing copper/gold and not the white or charcoal (i got the charcoal). Maybe they ran out of supplies or they're now limiting shipping certain models/color?

In short, I did confirm my Verizon account, and the info was submitted to Verizon from BB. The biggest, important step was to remove the SIM card that comes with the phone before you turn the phone on at all.
 
Re: Verizon: How to keep Unlimited Data and get phone on subsidized price

You just did this, like within the last couple of days? Im on BB website now getting ready to pull the trigger and its asking me to confirm my VZW account info, is that the regular process? Thanks in advance. BTW Its not giving me the option to ship the white or charcoal GS5, just the copper/gold one.

edit: Is sending my info to the carrier also a normal step in the process that you went through?

Hey kil187, yes providing your VZW login info is a normal step in the process on the BB website. This is so BB can confirm your acct is eligible for the upgrade from VZW. Go ahead and provide that VZW info on the BB site.


I suggest taking screen shots of each webpage as you go through the UPGRADE and KEEP EXISTING PLAN step and each page of the checkout process. This will document that you made the purchase KEEPING UDP.

If you later get an email or phone call from either Best Buy or Verizon saying there is some problem with the order DO NOT CALL. Cancel the order online. Calling to "resolve the problem will forfeit your UDP plan.
 
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Re: [Instruction] How to Keep Unlimited Data on Verizon

Sim card is what the activation is done through.

LOL yeah I get that. What I meant was, when I get the G3, do I have to activate it on the dumb phone line first, before I put my Sim in. Or can I just put my Sim in and call it good? Like I said, I read some conflicting info in this thread.
 
Re: [Instruction] How to Keep Unlimited Data on Verizon

LOL yeah I get that. What I meant was, when I get the G3, do I have to activate it on the dumb phone line first, before I put my Sim in. Or can I just put my Sim in and call it good? Like I said, I read some conflicting info in this thread.

You can do either. If you just put uour sim into it all you will be waiting for is the pending activation to fall off. It can be automatically or can take up to a week. If you activate it on the basic line first you won't have to worry about that.
 
Re: [Instruction] How to Keep Unlimited Data on Verizon

You can do either. If you just put uour sim into it all you will be waiting for is the pending activation to fall off. It can be automatically or can take up to a week. If you activate it on the basic line first you won't have to worry about that.

Someone please confirm this. It's late
 
Re: [Instruction] How to Keep Unlimited Data on Verizon

You can do either. If you just put uour sim into it all you will be waiting for is the pending activation to fall off. It can be automatically or can take up to a week. If you activate it on the basic line first you won't have to worry about that.
That's how it apparently is now, what I'm curious about still is what happens if you do that after the 24th. If I never activate it on the basic line the data plan never goes on, so will that still be the case? And if I just activate it on my UDP line they won't hit me with some extra charge down the line?
 
Re: Verizon How to Both Get a Subsidized Phone and Keep Unlimited Data after 8/24/14

Yup, lots of liars when they know they can get perhaps get you off the plan if they misinform you and then cancel the UDP themselves. I read somewhere that they are receiving compensation if they get people off the UDP plans - anyone know if this is accurate?

I don't know if there is any truth to compensation rumors, but Verizon is similar to many businesses in corporate America that create policies that may have loopholes, no doubt unintentional.

They don't always communicate those loopholes to their employees, because it isn't in the best interest of the company to do so.

I think everyone agrees that Verizon intended Unlimited Data to be lost when an upgrade from a UDP line was used, regardless of how. Employees are probably told what the intent is and may not always be familiar with ways that company policy can be circumvented.

You didn't do anything wrong when you called, because you are concerned about maintaining your unlimited data, but you may have made it awkward for the first employee.

Either he was advised of Verizon's intent to end unlimited data when a UDP upgrade is used and was never trained on the art of circumventing company policy when he was hired, or he didn't want to go on the record or make it look like he was trying to help you beat the system.

The last thing I am sure he would want is for you or any other customer to come back and say that he told you how to use an upgrade from a UDP line and it didn't work. Again, you were just being cautious, but the employee may have been equally cautious.

As someone who admits to frequenting slickdeals.net for many years, I will say that whenever there is a pricing mistake, coupon error, or some other potential loophole that benefits the consumer, it is best not to call the company.

Either it will hasten the discovery of the error, so it is fixed and/or orders will be canceled, or employees may not be aware of the "error" but only the company intent and are trained to protect the spirit of whatever company policy is being violated.

if the second employee was never able to pull up an account and never able to document the interaction, it would've been harder for you or Verizon to "hang" him since it was basically off the record.

If you have any other concerns with keeping UDP, just ask, but no one knows exactly how things may change if you wait until after 8/24.
 
Re: Verizon: How to keep Unlimited Data and get phone on subsidized price

Does this also work if my droid X2 is only 3G and I want to get a 4G Samsung Galaxy 5?
 
Re: Verizon: How to keep Unlimited Data and get phone on subsidized price

I tried this once and lost UDP and spent 2 months trying to get it back and getting Verizon to credit me back for data overages and the upgrade fee. I'd still love to get a new phone so have been keeping up with this thread.

I'm the only person on my account so can't set an account manager according to VZW, had anybody had luck doing this if they're the only person on the account?
 
Re: Verizon: How to keep Unlimited Data and get phone on subsidized price

I tried this once and lost UDP and spent 2 months trying to get it back and getting Verizon to credit me back for data overages and the upgrade fee. I'd still love to get a new phone so have been keeping up with this thread.

I'm the only person on my account so can't set an account manager according to VZW, had anybody had luck doing this if they're the only person on the account?

You should use the best buy method


Sent from my iPhone using Tapatalk
 
Re: Verizon: How to keep Unlimited Data and get phone on subsidized price

Does this also work if my droid X2 is only 3G and I want to get a 4G Samsung Galaxy 5?

Buy or borrow a 4g lte phone so you can request a sim. You will use that in order to purchase your new phone


Sent from my iPhone using Tapatalk
 
Re: [Instruction] How to Keep Unlimited Data on Verizon

That's how it apparently is now, what I'm curious about still is what happens if you do that after the 24th. If I never activate it on the basic line the data plan never goes on, so will that still be the case? And if I just activate it on my UDP line they won't hit me with some extra charge down the line?

No one knows for sure.


Sent from my iPhone using Tapatalk
 
Re: Verizon: How to keep Unlimited Data and get phone on subsidized price

I tried this once and lost UDP and spent 2 months trying to get it back and getting Verizon to credit me back for data overages and the upgrade fee. I'd still love to get a new phone so have been keeping up with this thread.

I'm the only person on my account so can't set an account manager according to VZW, had anybody had luck doing this if they're the only person on the account?
My account has just me on it, been that way for 8 years. I logged onto BB mobile, hit the upgrade checker, continued onto selecting the phone, kept existing plan, ignored all the warnings, had phone shipped to my house. Once in hand I turned my S3 off, removed the sim, removed the sim from the new S5, placed my old sim into the S5, turned it on and viola!
I did make sure my bill was paid to current as well because people were having issues upgrading if they still had a bill.
 
Re: [Instruction] How to Keep Unlimited Data on Verizon

That's how it apparently is now, what I'm curious about still is what happens if you do that after the 24th. If I never activate it on the basic line the data plan never goes on, so will that still be the case? And if I just activate it on my UDP line they won't hit me with some extra charge down the line?

That's the question we're all waiting to find out. Because if directly activating on the UDP line causes the pending plan to never go into effect it might be a loophole that allows you to avoid having to pay for data on a dumb phone line. Of course Verizon could update their system to close all these loopholes too. Nobody will know until someone tries after the 24th.
 
Re: 4 UDPs on Family Plan in different parts of the country

OK I need a little more help. I went by VRZ store and they gave me a blank nano sim. I have ordered an adapter for it so that I can place the new nano in adapter in my Rezound for activation. Everything I have read says call verizon to activate new sim card. Should I do this or are there other actions I should take? Once I get the new sim activated I will order my new phone from best buy!!!

Anyone know the answer to my question?
 
Re: 4 UDPs on Family Plan in different parts of the country

So... you can essentially purchase the phone from any retailer as long as you are able to replace the SIM with your current SIM and activate it yourself?

I'm on a family plan and my mom has an upgrade available on her account. She is on a 2GB data plan already. Am I correct in thinking that I can purchase a phone online using her upgrade, have it shipped to my house, put my SIM in, and activate it on my line?

I think this may have been touched on before but just wanted to make sure!
 
Re: 4 UDPs on Family Plan in different parts of the country

So... you can essentially purchase the phone from any retailer as long as you are able to replace the SIM with your current SIM and activate it yourself?

I'm on a family plan and my mom has an upgrade available on her account. She is on a 2GB data plan already. Am I correct in thinking that I can purchase a phone online using her upgrade, have it shipped to my house, put my SIM in, and activate it on my line?

I think this may have been touched on before but just wanted to make sure!
People have confirmed it working with best buy, Amazon and Costco. I am not sure about other retailers. The best buy receipt will day keep current plan. The others show 2gb plan on the receipt.