is my battery bad or is this an update issue

jdiesel59

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Jul 20, 2018
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ive got a galaxy s7 with verizon almost 2 years old. ive taken great care of this phone. Ex. i charge it with samsung supplied charger about 95% of the time, i got an equal amp rated car charger but i rarely have had to use it. and maybe about 5 times in 2 years ive had to use a friends charger that wasnt at the samsung charger level. never charged over night and rarely let it get below 20%. i know how batteries work and i wanted to make this one last so thats why ive treated this way. up until a week ago i could last about a day and a half and overnight itd only lose between 5 and 10%. well now my phone will randomly shut off, more often when battery is below around 50%. then around 30% it will die and battery will then be at 0%. it has shut off at 85 percent then when turned back kn it was at 50% a minute later. to me it sounded like a bad battery but i just searched the issue and a few ppl have had same issue and replaced battery but issue was still there after new battery. i honestly cant say if problem started right after an update, if i had to guess it seems like i get an update every 2 months or so. and has had lifeproof case its entire life(has gone through about 4 of them, not because it gets beat up but because lifeproof will warranty for just shipping cost and new cases are nice) it did start the same time i keep getting asked which message app i want to use.any advice? fyi ive dropped 25% in the 15 minutes of writing this...... also it doesnt charge as fast as it used to
 
Last edited:
Welcome to Android Central! It really sounds like a failing battery -- sudden shutdowns as the battery gets below 30-40% can happen, depending on what you're doing on the phone. On the off chance it's a firmware issue, you could try using Verizon's Software Repair Assistant to reinstall it.
 
Go to settings, battery, and check the usage stats to be sure of what apps are using the most.
 

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