Issue with S-Health on Gear S2

[theobject]

Twice this week I have used S-Health to track my bike rides and on both occasions when I paused the activity for more than a minute it reset my distance back to zero but my total time spent is maintained. I haven't tested with other activities to see if the same issue occurs.

Anyone else experience this behavior? To me it sounds like a bug. It's quite frustrating because if you don't check your distance when you pause you lose track of how far you went.

 

[Jansn]

yes & it also happens without pausing, time still counts & all the other stuff is getting resetet.

http://forums.androidcentral.com/sa...-s2-3g-running-companion-some-thoughts-2.html

same problem here in the last posts.

 

[Geoff Budge]

I have a Gear S2 (no 3G) and I have the same issue. It tracks fine until I hit pause. Thereafter the distance is reset to zero. Everything else continues to track correctly. I contacted Samsung support and was told to wait for an update. Lovely. No acknowledgement of an issue so not sure they are aware of it.

 

[LC19646]

I also have this issue, but it is not tracking the over-all time of the ride. I rode my bike for 45 minutes and S health and watch show 13 minutes. I paused and it was as if what happened before doesn't exist. Also, is there a gps bike app that works with s health? Although advertised, mapmyride does not. Neither does strava.

 

[chris eads1]

I'm Sad but glad I'm not the only one having this issue. I'm on my 3rd S2 for this reason. Its been replaced and NO ONE(Verizon,BB,Samsung) knew what I was talking about. I've reset anything can be reset. Its a pain in the butt to have this happen. I bought it to use while I run and it sucks when I cant keep track. I've tried no GPS ,GPS and standalone Nike app dies the same thing. I was told at Samsung they have NEVER heard of this before. I bought my watch in Jan. Please keep us updated if you hear anything else.
BTW I'm on Verizon.

Chris