Issue with wifi and bluetooth

[Diablo01]

Hello i hope somebody can give me answers and help me fix my phone. Ive had this g4 for about a year . all of a sudden the wifi and bluetooth wouldnt connect. I went to wifi settings . it says i dont have a mac address and also says bluetooth and wifi not allowed. Also no ip address. The wifi icon is flashing and is searching for networks but nothing shows up and wifi slide is grey and let me toggle on off. Pls help me thx

 

[B. Diddy]

Welcome to Android Central! Does this happen on any wi-fi network, or just your home network? Also, does it happen in Safe Mode as well? https://support.t-mobile.com/docs/DOC-28997