Issues Installing Apps

[mustang7757]

I'm in San Diego, CA, USA.

That might be the reason because of region, sorry you won't be able to flash the international version to US

 

[Apollo]

Is there another version that I can flash for my region?

 

[joeldf]

Is there another version that I can flash for my region?

That's the problem.

If I understand what @mustang7757 is saying, that phone will only take the international firmware because it's the international version. No US version will load. And since your region is the US, you're stuck.

I'd suggest returning it for a true US variant. Model number SM-S928U or SM-S928U1.

 

[mustang7757]

Is there another version that I can flash for my region?

Unfortunately US is different from international version they cannot be flash with each other

That's the problem.

If I understand what @mustang7757 is saying, that phone will only take the international firmware because it's the international version. No US version will load. And since your region is the US, you're stuck.

I'd suggest returning it for a true US variant. Model number SM-S928U or SM-S928U1.

Yes thanks

 

[Apollo]

Wow, I hate to think I bought a brick.

 

[mustang7757]

Wow, I hate to think I bought a brick.

It won't be a brick but some things won't work, try using a VPN to see if it will allow you to download the app

 

[Laura Knotek]

Wow, I hate to think I bought a brick.

Are you able to return the phone for a refund?

 

[Apollo]

Are you able to return the phone for a refund?

No. Craigslist special.

 

[Apollo]

It won't be a brick but some things won't work, try using a VPN to see if it will allow you to download the app

I use Express VPN at home. Can I use this phone?

 

[mustang7757]

I use Express VPN at home. Can I use this phone?

If it has a mobile version

 

[mustang7757]

No. Craigslist special.

Ouch

 

[tube517]

That is a UK/EUmodel

SM-S928B/DS Dual Sim EU/UK Model 12GB Ram 256 GB

 

[Village_Idiot]

I'm in San Diego, CA, USA.

What is the model and the firmware version of the phone?

Settings -> About phone -> Software.

Just because you bought it in San Diego, doesn't mean it was a US model (e.g. SM-S928U or SM-S928U1). That shop may be selling "grey market" devices. A grey market products are products that were intended for non-US markets, but re-sellers buy them at a discount and then sell them in the US. Since San Diego is a border city, I wouldn't be surprised if these were imported from Mexico.

Grey market products are not illegal. However, things like warranties and such can be problematic.

 

[mustang7757]

I use Express VPN at home. Can I use this phone?

I deleted your recent screenshot, block the IMEI also

 

[Apollo]

What is the model and the firmware version of the phone?

Settings -> About phone -> Software.

 

[Village_Idiot]

View attachment 362141

Yup. That's a grey market device. You are not screwed. The device will work. You should be able to change the CSC. Because it is not a US model, you can root (although I don't recommend it). You don't need to root to change the CSC.

Like previously mentioned a VPN may work too.

 

[Apollo]

Using. https://samfw.com/firmware/SM-S928B
I see lots of firmware. Which one would be recommended to work in the US without restrictions? I don't mind not being able to record a call, I just want it to work like a normal US phone..

 

[joeldf]

Using. https://samfw.com/firmware/SM-S928B
I see lots of firmware. Which one would be recommended to work in the US without restrictions? I don't mind not being able to record a call, I just want it to work like a normal US phone..

Which carrier do you plan to use this on?

Just so you know, that specific model, the B/DS is not whitelised for AT&T, and will not allow it on their network.

Anyone else... maybe.

 

[Apollo]

I have been using it with AT&T via the SIM that came out of my Galaxy Note 10+.

 

[Village_Idiot]

Using. https://samfw.com/firmware/SM-S928B
I see lots of firmware. Which one would be recommended to work in the US without restrictions? I don't mind not being able to record a call, I just want it to work like a normal US phone..

I doubt you will find firmware for your phone that has AT&T's CSC (ATT/XAA or ATT/ATT). That is what is preventing you from loading those specific apps. I don't think you can flash the S928U or S928U1 firmware onto your phone.

The SIM largely irrelevant. Since the phone's IMEI is clean (meaning it is not blacklisted as lost or stolen) and your AT&T account is in good standing, AT&T doesn't care if you are using an SM-928B on its network. AT&T also won't be able to help, since the device is not a model it supports with firmware.

It may be possible to sideload those apps via APK. Worst case scenario is that it won't install them.

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