"I've ordered my HTC 10!" (Order & Shipping Discussion)

[meringo]

Just placed my order for a Verizon HTC 10 in silver (they only offer it in one color.) I bought a 200gb micro SD card from Newegg for $80, and the official HTC Ice View case via their direct website.

 

[Scoop003]

About time. For the first time since I originally put my preorder in on April 20, I was actually able to log into their site just now and check on my order status. So at least that's progress, and I know my order wasn't cancelled or lost. Now if only I could be lucky enough to get a shipping notice. I'd be extremely happy.

 

[Bearcats98]

Was finally able to see my order in HTC system after ordering yesterday. Now to await the "its shipped" email. I could get info with order id and password but system can't fetch on my email account for some reason?

 

[Hemlocke]

Could you do a review on the tempered glass? I need to get one that won't halo. Which one is it by the way?

It's a Mr. Shield screen protector.

 

[Scoop003]

Was finally able to see my order in HTC system after ordering yesterday. Now to await the "its shipped" email. I could get info with order id and password but system can't fetch on my email account for some reason?

I want able to sign in and see it either until I tried from my tablet, so I'm wondering if their mobile site is having issues. If you were trying from a desktop though, then I have no clue. Lol

 

[nikpopageorgio]

I finally seen the money get pulled from my account for the phone yet still no email about shipping but since the 100$ deal ends May 5 I assume when they will be shipped ?

 

[Bearcats98]

I want able to sign in and see it either until I tried from my tablet, so I'm wondering if their mobile site is having issues. If you were trying from a desktop though, then I have no clue. Lol

HTC site is horrible under FireFox. Was looking under IE. Cant find email/cc combo but found order id and password combo...confusing.

 

[lindseybp]

HTC CSR told me mine is getting ready to ship.

Posted via the Android Central App

 

[richard dillon1]

HTC CSR told me mine is getting ready to ship.

Posted via the Android Central App

Which date you ordered

 

[eak1570]

Ship today?

 

[lindseybp]

Which date you ordered

April 12

Posted via the Android Central App

 

[lindseybp]

Ship today?

He wouldn't tell me. It's almost like they're scared to say a specific date.

Posted via the Android Central App

 

[illregal]

Oh, I didn't see your post and wasn't referring to you. You've been very down to earth in the posts I've seen.



I fail to see where I was wrong. Verizon was indeed a pre-order.
Regarding the rest, HTC's pre-order never said anything about being the first on your block. There's no reason for the common sense statement as it's not founded in common sense, just an incorrect expectation. I've seen many pre-orders where the phones hit retail stores the same week they ship. Pre-orders used to be about making sure they didn't sell out, but somehow people turned that into "me first". Also, about the all-caps "customers", Verizon users are HTC customers too.
We can feel differently about the situation and I'm ok with that. I pre-ordered too but I'm happy for the Verizon customers who are getting theirs this week. Why shouldn't we be happy for them?? :-\

The unlocked pre-orders did actually say, you'll be the first with the device. Which is now, not the case. They also said back when we ordered.. that they were coming with the headphones in box. then a couple days later they went back on that, and said the US wasn't getting them. So I'd say the unlocked pre-order people depending on date they ordered have a couple reasons to be mildly unamused at this point.

Here's a quote from the coupon email received today even..
"That's why we're inviting you to an exclusive pre-order on htc.com, so you can get $100 off the new HTC and get it before anyone else."

 

[nokia4life]

Which date you ordered

Everyone should have their phone by the 5th that is the day that retail stores will actually have them to sell vs online ordering for delivery. Pre order means you are guaranteed a phone in the event that something sells out you have one pre ordered it doesn't mean you get the phone before anyone else just guarantees you get one. I think samsung and carriers of the likes of sprint and T-Mobile have ruined what a pre order means doesn't mean ships early just guarantees a device as they are in high demand. but yours should be there by the 5th if not then you have a valid gripe and I will join in on your fight for justice. peace out. .

 

[y2jdmbfan]

My card was charged today as well. Hopefully we get shipping info tonight or tomorrow. Thinking we might get them on the 5th if you ordered overnight.

 

[J R Mtz]

I'm hoping mine ships soon. Pre-ordered April 12. Got the official confirmation at 2:00PM Central US.
Unfortunately, since I used PayPal, I'm in that situation where I can't check my order status at all.

 

[lindseybp]

I'm hoping mine ships soon. Pre-ordered April 12. Got the official confirmation at 2:00PM Central US.
Unfortunately, since I used PayPal, I'm in that situation where I can't check my order status at all.

Contact HTC customer service and they can tell you status. Chat or phone. They can also reset password, etc. so you can log in.

 

[That70sGAdawg]

Lots of HTC order direct (US) and Verizon folks are reporting this afternoon order status changed from boxed shipment to pending fulfillment over at XDA forums. If we get shipping info tonight, it would be great!!

 

[richard dillon1]

Lots of HTC order direct (US) and Verizon folks are reporting this afternoon order status changed from boxed shipment to pending fulfillment over at XDA forums. If we get shipping info tonight, it would be great!!

Couriers have to come and pick those orders up tomorrow or Thursday

 

[J R Mtz]

Contact HTC customer service and they can tell you status. Chat or phone. They can also reset password, etc. so you can log in.

I emailed yesterday about the login status and haven't heard back. May try calling later just to check order status.