I have been having issues with my nexus 5x (Quartz 32gb)order for a while now. I had to re-order it twice now. I am using a BOA debit card.
The first time I was charged and had money taken out, then my purchase was reversed and canceled by google. It took me 7 days of constant calls and emails to finally figure out it was cancelled without letting me know.
Fast forward to OCT 8, I contacted google, and order with them on the phone and had them check to see if it processed, and IT DID. My order was charged and changed from pre-order to processing within a few days. Then today 10/15, I had my purchase REVERSED again.
What do I do? This is causing so much unnecessary distress and GOOGLE has not helped me at all.