Jump! Trade in device?

[Closingracer]

I got my note 4 on Monday and came with thus bubble wrap bag. Now it comes with instructions and a pre paid label. I also had to print something that said it was a label and had to insert some piece of paper in it as well. Which one do I follow? Also is shipping it in that bag alone is fine?

Also just realize I can sell the phone for more then $325.50 which is what I owe on it so can I simply not return it pay it off and sell it?
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[Closingracer]

?

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[Closingracer]

?

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[Almeuit]

I'd pay it off and sell the phone.

 

[Closingracer]

I'd pay it off and sell the phone.

So I can do that? I already used jump?

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[Almeuit]

So I can do that? I already used jump?

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Yeah should be able to I'm sure... They want the device or the device paid off. I'd call or visit a store and I'm sure you can work it out.. Just explain you'd actually rather just pay off the balance and keep the phone.

 

[Closingracer]

Yeah should be able to I'm sure... They want the device or the device paid off. I'd call or visit a store and I'm sure you can work it out.. Just explain you'd actually rather just pay off the balance and keep the phone.

I have decided to just send it in and wondering what do I need to include? Do I need to just include the phone? Do I need to include the box and etc?

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[leannelizabeth1]

When I sent my Nexus 5 in, I put it in the box and sent it off. I did not include the charger or cable.

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[Closingracer]

When I sent my Nexus 5 in, I put it in the box and sent it off. I did not include the charger or cable.

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What box ? They sent me a lousy baggy


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[leannelizabeth1]

The original phone box.

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[Closingracer]

The original phone box.

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Well I don't have the box any more I think .


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[boogas8]

Well I don't have the box any more I think .


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All you need to send back is the phone along with the battery and battery cover. The box and any other accessories are yours to keep.


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[Closingracer]

All you need to send back is the phone along with the battery and battery cover. The box and any other accessories are yours to keep.


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Yes I know that ...but how do I send it back ? T- mobile sent me a lousy big bubble mailer and tells me if I don't send it back in that it might be void


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[boogas8]

Yes I know that ...but how do I send it back ? T- mobile sent me a lousy big bubble mailer and tells me if I don't send it back in that it might be void


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They expect to use bag provided. Personally I would use some extra packaging because as you can probably tell, that bag is begging to have have your phone broken.


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[Closingracer]

They expect to use bag provided. Personally I would use some extra packaging because as you can probably tell, that bag is begging to have have your phone broken.


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Like what? Paper?

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[boogas8]

Whatever you have to package it in that will protect it. I just use a small box with paper and bubble wrap. I know its dumb but I also buy my own shipping label because T-Mobiles does not include shipping. Then I would photograph and document everything.


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[Closingracer]

Whatever you have to package it in that will protect it. I just use a small box with paper and bubble wrap. I know its dumb but I also buy my own shipping label because T-Mobiles does not include shipping. Then I would photograph and document everything.


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T-mobile offers their own label it's through usps

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[boogas8]

I know. P


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[Closingracer]

I know. P


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So how don't they include shipping ? Your confusing me


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[boogas8]

So how don't they include shipping ? Your confusing me


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My bad. I meant tracking number.


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