LG G3 Will not turn on or charge

[AC Question]

This phone is basically brand new, I bought it maybe a week ago, and already I can't turn it on. I woke up and checked it,saw that it had a good amount of battery, fell asleep, and found it like this.

Has anyone else encountered this with the G3? Holding the power button doesn't work and neither does taking out the battery.

It hasn't been damaged ever, so I'm really very confused as to what I should do.

 

[B. Diddy]

Welcome to Android Central! Don't waste any time and bring it back to your wireless store, asking them for a replacement while you can. Otherwise, you may have to contact LG for warranty replacement or repair.

It's always possible the battery was defective and failed. If you wanted to, you could try a new battery, but again, I wouldn't waste any time since you probably have a return window that is closing soon.

 

[LGElectronics]

Hi. When plugged into the charger do you see any LED notification lights at the top? Also, if you have access to another battery or charger please try that and see if it works. Otherwise, please visit your local wireless store for an exchange. ^DT

This phone is basically brand new, I bought it maybe a week ago, and already I can't turn it on. I woke up and checked it,saw that it had a good amount of battery, fell asleep, and found it like this.

Has anyone else encountered this with the G3? Holding the power button doesn't work and neither does taking out the battery.

It hasn't been damaged ever, so I'm really very confused as to what I should do.

 

[rbertoni]

I have the same issue. I noticed it disconnected from my gwatch so checked the phone which was in my pocket and it was dead, plenty of battery left, will not turn on no matter what I do. Checked the battery at the AT&T store on a demo, no issues with the battery. Heading to the AT&T warranty center this morning.

Sent from my LG-V500 using Tapatalk

 

[Pepler la Cock]

Had the same problem today and the phone is 6 days old ugh! I should have gone for an apple

 

[TC Arman]

Mine has burned(literally) the car charger, and its now is offline for good, (although it was on for like a hour after the incident)

 

[othman musaimi]

same thing happened to me, I left the device over night with the battery OUT. it worked, but battery charges sooooo slowly

 

[Benallen36]

I don't own an LG. (I own a Moto X.) But my dad had the same problem, I just took off the back, took out the battery, waited 15 seconds, put the phone back together. It worked just fine!

 

[Samuel Fister]

I had the same problem. Just took the battery out for a few mi Utes and tried again. Worked fine.

 

[Guest2610]

im having this same problem now...it has not even been a week since i got it
I have already tried to take out the battery it didnt work...any other solutions'???!!!

 

[Rukbat]

If the phone does nothing, with a battery or without, with the charger plugged in or not, that's called a hard brick (as opposed to a soft brick that might be bootlooping, or not getting past the logo or even the buttons flashing on and then off). It really needs a good repair shop when that happens, because a JTAG device might be the only thing that will bring it back to life (assuming that there are no hardware problems inside, like a blown motherboard).

If the phone is a week old, bring it back for a replacement. The replacement warranty is something you paid for (it's part of the price of the phone). If you wait more than 2 weeks (with most carriers) you'll get a refurbished phone, but after only 1 week, you can usually talk them into giving you a new one.

 

[lksthebest]

yes thier is an LED on top GREEN AND RED AND SO ON WHAT NOW?? IT WONT TURN ON
!!!!!! : '(

 

[Rukbat]

If the phone is under warranty (the G3 should be), bring it to the carrier for a repair or replace. (The price of that warranty is part of the price of the phone. You paid for it so you're entitled to it - they're not doing you a favor. be nice anyway.)

Why do someone else's work without getting paid? (It's ultimately LG's responsibility to fix the phone, it's their warranty.)

 

[Sajid Nazeem]

I know this problem as it happenned to mine before.
Just plug the phone into the wall charger then wait around 2-5 mins or maybe 10, then you should see that its charging

 

[Rukbat]

Sajid, that's fixing one problem, but the same symptom can be caused by other problems.

 

[Archie Beresford]

had the phone for one day! it charged fine the first time i let the battery run dry and when i tried re charging it it did nothing!!! furious.

 

[jeanjacques5]

Hi guys,

I'm having the exact same problems, does the fact of charging it while being ON cause this ? Is it better to always fully charge it while being OFF ?

Thanks

 

[redswan]

I watched my turn off last night, like it was rebooting. Would not come back on. Removed battery several times, tried charging with different chargers, no light no nothing. Hard brick. mine is 4 months old

 

[reese87]

I have the same phone but my phone will no longer charge. I can put my charger into my tablet and it charges it just fine but my phone will not charge. What could be the problem or what can I do?

 

[Usitha Ranae]

I had the same symptoms..
it did not charge..no LED..phone was off...even after leaving it for around half hour.
Take off the battery,
then plug the phone without the battery,
your screen should light up,
now put it the battery,
now it should indicate the battery charging.
worked for me...