Re: Moto X Orders delayed?
Yes, I read they offloaded the custom designed phones to a Chinese contractor.
We're effed....
Yes, I read they offloaded the custom designed phones to a Chinese contractor.
We're effed....
Moto X 2014 Orders delayed?
- Thread starter cgardnervt
- Start date
Re: Moto X Orders delayed?
So I got the email. The order I placed on the 1st is the one that shipped with leather back. The order I placed on the 18th of september is still in limbo. I am just blown away at what the hold up is on my original order. O well. I guess I will be keeping the leather one and returning the ebony wood one as soon as it gets here, just tired of waiting at this point. I was gonna keep both but their lack of effort in being up front about the delay and setting wrong expectations deserves a return.
So I got the email. The order I placed on the 1st is the one that shipped with leather back. The order I placed on the 18th of september is still in limbo. I am just blown away at what the hold up is on my original order. O well. I guess I will be keeping the leather one and returning the ebony wood one as soon as it gets here, just tired of waiting at this point. I was gonna keep both but their lack of effort in being up front about the delay and setting wrong expectations deserves a return.
Re: Moto X Orders delayed?
Looks like delayed phones may be overnight shipped. I just got an email from Motorola...
"A delay" ... !!!
Interesting thing is that my estimated delivery date on the web site has always been Oct. 23rd, and still is as of just now. I've received no information from Motorola to indicate otherwise until this email where they say it will be two days later than estimated, and therefore I will have it on Oct. 17th!
Given what I see other have experienced I only expect it is probable I will see it on the 17th. In any case, good to know I've been upgraded to overnight.
For those curious:
Looks like delayed phones may be overnight shipped. I just got an email from Motorola...
Hello Jonathan,
Thank you for your purchase. Unfortunately, we're experiencing a delay, so your order will be delivered two days later than we estimated.
To rush the order, we’re upgrading you to overnight shipping so you can have it by Friday, Oct. 17.
Thank you again for your enthusiasm for our products, and we are sorry about the inconvenience. If you have any questions, please call us at 1-800-734-5870.
Sincerely,
The Motorola Customer Care Team
Thank you for your purchase. Unfortunately, we're experiencing a delay, so your order will be delivered two days later than we estimated.
To rush the order, we’re upgrading you to overnight shipping so you can have it by Friday, Oct. 17.
Thank you again for your enthusiasm for our products, and we are sorry about the inconvenience. If you have any questions, please call us at 1-800-734-5870.
Sincerely,
The Motorola Customer Care Team
"A delay" ... !!!
Interesting thing is that my estimated delivery date on the web site has always been Oct. 23rd, and still is as of just now. I've received no information from Motorola to indicate otherwise until this email where they say it will be two days later than estimated, and therefore I will have it on Oct. 17th!
Given what I see other have experienced I only expect it is probable I will see it on the 17th. In any case, good to know I've been upgraded to overnight.
For those curious:
Moto X (2nd Gen.) for Verizon
Memory - 32 GB
Back - Leather Cognac
Front - Black
Trim - Metallic Bronze
Estimated Delivery Oct 23, 2014
Ordered Sep 29 (actually late on 28th here on the west coast but web site says 29th)
Memory - 32 GB
Back - Leather Cognac
Front - Black
Trim - Metallic Bronze
Estimated Delivery Oct 23, 2014
Ordered Sep 29 (actually late on 28th here on the west coast but web site says 29th)
Clocks
Well-known member
- Aug 27, 2010
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Re: Moto X Orders delayed?
Still no update (moto or fedex) on my 10/2 black/bamboo/dark trim 32gb VZW.
I did receive my pure edition 32gb white/black/light trim 3 days after ordering it. Unfortunately I am returning that one. I was hoping it would have a strong enough signal to be able to use AT&T at my house but unfortunately even though it is better than my nexus 5 AT&T is still too weak to let me place a call or receive a call about 1/3rd of the time (which is no bueno as a work phone).
So I'll be back on verizon (which is where I've been for over 10 years) as soon as my 10/2 order arrives. I really wanted to get away from locked down phones and get those direct-from-moto updates but if I cant place a call it's not much use
.
I also tested a tmobile sim which was just laughable at my house, even though I am in a busy suburb of grand rapids. The signals all die (except verizon) about 1/2 a mile from my house.
Still no update (moto or fedex) on my 10/2 black/bamboo/dark trim 32gb VZW.
I did receive my pure edition 32gb white/black/light trim 3 days after ordering it. Unfortunately I am returning that one. I was hoping it would have a strong enough signal to be able to use AT&T at my house but unfortunately even though it is better than my nexus 5 AT&T is still too weak to let me place a call or receive a call about 1/3rd of the time (which is no bueno as a work phone).
So I'll be back on verizon (which is where I've been for over 10 years) as soon as my 10/2 order arrives. I really wanted to get away from locked down phones and get those direct-from-moto updates but if I cant place a call it's not much use
. I also tested a tmobile sim which was just laughable at my house, even though I am in a busy suburb of grand rapids. The signals all die (except verizon) about 1/2 a mile from my house.
- Jun 8, 2010
- 8,918
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Re: Moto X Orders delayed?
Mine has always shown it is suppose to arrive on Oct 23.
I do have an account setup thou FedEx which is suppose to send me text messages when a package is addressed to me , when it ships,day before delivery , and day of delivery.Still hoping to get it by then
Oct,1 (ordered)
32 gb
navy blue leather back
black face
Royal blue accents
vzw
Mine has always shown it is suppose to arrive on Oct 23.
I do have an account setup thou FedEx which is suppose to send me text messages when a package is addressed to me , when it ships,day before delivery , and day of delivery.Still hoping to get it by then
Oct,1 (ordered)
32 gb
navy blue leather back
black face
Royal blue accents
vzw
fatboy97
Well-known member
- Aug 10, 2010
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Re: Moto X Orders delayed?
They are still being made in Texas... at least that is my current understanding... for a couple more months.
They are still being made in Texas... at least that is my current understanding... for a couple more months.
Re: Moto X Orders delayed?
Just thought I'd post my experience so far:
Ordered on Friday 10/10 a 32GB Pure Edition, black front, black back with blue trim. Expected delivery date was 10/23. Just received shipping email from Motorola today (10/15) that I should expect to receive it on Thursday (10/16). If I do receive it tomorrow, that's a pretty decent turnaround. Good luck to everyone!
Just thought I'd post my experience so far:
Ordered on Friday 10/10 a 32GB Pure Edition, black front, black back with blue trim. Expected delivery date was 10/23. Just received shipping email from Motorola today (10/15) that I should expect to receive it on Thursday (10/16). If I do receive it tomorrow, that's a pretty decent turnaround. Good luck to everyone!
TofuTwit
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- Nov 9, 2012
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Re: Moto X Orders delayed?
I ended up getting a notice from FedEx Delivery Manager last night telling my a package from Motorola is coming for Thursday delivery. Looks like lots of people are getting theirs in this wave of shipments.
I ended up getting a notice from FedEx Delivery Manager last night telling my a package from Motorola is coming for Thursday delivery. Looks like lots of people are getting theirs in this wave of shipments.
Citizen Coyote
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- Jul 9, 2011
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Re: Moto X Orders delayed?
I hope those in delivery limbo finally get some good news in the (real) mail shortly. I've actually been a little hesitant to put in my order due to the frustrations voiced by some. I don't mind waiting, but waiting beyond the original estimated date with little to no reasons given isn't my idea of fun.
Strangely enough, I almost pulled the trigger last night but for some reason the black wall charger is now AWOL (and still is as of this morning). Not that it really matters, just found that curious. Wouldn't it be something if all these orders were delayed because they had run out of black wall chargers.
I hope those in delivery limbo finally get some good news in the (real) mail shortly. I've actually been a little hesitant to put in my order due to the frustrations voiced by some. I don't mind waiting, but waiting beyond the original estimated date with little to no reasons given isn't my idea of fun.
Strangely enough, I almost pulled the trigger last night but for some reason the black wall charger is now AWOL (and still is as of this morning). Not that it really matters, just found that curious. Wouldn't it be something if all these orders were delayed because they had run out of black wall chargers.
Re: Moto X Orders delayed?
My 2¢, I put my order on the 1st and have received no updates on the order status. I called multiple times but they only said there's a delay and they're sorry. I was told a delivery date of the 9th but it didn't show and now it's scheduled for this Friday. I saw people ordered on the same date as me and got emails of a shipping already while I'm stuck waiting. Last time I waited this long for a phone was 2 months for the Nexus 4 but unlike Motorola, Google charged me WHEN it shipped, not before.
Black Front
Leather Black BACK (engraved)
Silver Accents
32GB
Pure Edition
PS: sorry for the people who pre-ordered and haven't gotten it yet.
My 2¢, I put my order on the 1st and have received no updates on the order status. I called multiple times but they only said there's a delay and they're sorry. I was told a delivery date of the 9th but it didn't show and now it's scheduled for this Friday. I saw people ordered on the same date as me and got emails of a shipping already while I'm stuck waiting. Last time I waited this long for a phone was 2 months for the Nexus 4 but unlike Motorola, Google charged me WHEN it shipped, not before.
Black Front
Leather Black BACK (engraved)
Silver Accents
32GB
Pure Edition
PS: sorry for the people who pre-ordered and haven't gotten it yet.
Re: Moto X Orders delayed?
Got the shipping notice from FedEx, this Friday! Original date 10/23. Ordered 10/1 Navy Leather- engraved, Black Front, 32 GB VZW. Moto hasn't updated the site yet, but yay, FedEx!!!
Got the shipping notice from FedEx, this Friday! Original date 10/23. Ordered 10/1 Navy Leather- engraved, Black Front, 32 GB VZW. Moto hasn't updated the site yet, but yay, FedEx!!!
Green_Laser
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- Sep 4, 2010
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Re: Moto X Orders delayed?
you're correct about that... my wife's white front custom motomaker box says 'made in china' and Not 'assembled in USA'
the notion is that the phones that are bought in store such as at a vzw store, the box says 'made in china', and the custom phones made on motomaker were to say 'assembled in USA' - but I guess that's no longer the case, or at least for my wife's phone
you're correct about that... my wife's white front custom motomaker box says 'made in china' and Not 'assembled in USA'
the notion is that the phones that are bought in store such as at a vzw store, the box says 'made in china', and the custom phones made on motomaker were to say 'assembled in USA' - but I guess that's no longer the case, or at least for my wife's phone
Re: Moto X Orders delayed?
Here are my details, in case anyone wants to compare.
Ordered: Sept 28
Scheduled: Oct 22
Front: Black
Trim: Silver
Back: White
Size: 32gb
I just got my shipping notice yesterday (10/14) and it will be delivered on 10/16.
Here are my details, in case anyone wants to compare.
Ordered: Sept 28
Scheduled: Oct 22
Front: Black
Trim: Silver
Back: White
Size: 32gb
I just got my shipping notice yesterday (10/14) and it will be delivered on 10/16.
Assembled and Made are not the same thing. With the extreme delay in orders I think most orders are being Made and Assembled in China at this point
Posted via the Android Central App
Re: Moto X Orders delayed?
Droid Turbo will be out for all major carriers very soon and will make the Moto X a soon forgotten tragedy. Recommend skipping these shenanigans for the true power of Turbo.
Posted via the Android Central App
Droid Turbo will be out for all major carriers very soon and will make the Moto X a soon forgotten tragedy. Recommend skipping these shenanigans for the true power of Turbo.
Posted via the Android Central App
fatboy97
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- Aug 10, 2010
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Re: Moto X Orders delayed?
I think.... love it when people say this.
Assembled and Made are not the same thing. With the extreme delay in orders I think most orders are being Made and Assembled in China at this point
Posted via the Android Central App
I think.... love it when people say this.
Citizen Coyote
Well-known member
- Jul 9, 2011
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Re: Moto X Orders delayed?
I'm not a big fan of the look of the Turbo (although the red is nice), and I'm definitely not tethering myself to Verizon. As for rumors of non-Verizon versions coming, there's always something better down the road. The minor difference in specs between the Turbo clones and the Moto X don't dissuade me from picking up the latter.
I'm not a big fan of the look of the Turbo (although the red is nice), and I'm definitely not tethering myself to Verizon. As for rumors of non-Verizon versions coming, there's always something better down the road. The minor difference in specs between the Turbo clones and the Moto X don't dissuade me from picking up the latter.
Re: Moto X Orders delayed?
I ordered the morning of 9/29 - 32 gb/black front/teak back. Scheduled delivery date was 10/23. I received the "we're assembling" email the same day, then nothing at all - until today. I just received notice from Fedex that it shipped today (10/15) and will be delivered (10/17). As of this morning, the Motorola page was still estimating 10/23 delivery. Thanks for the tip on the Fedex Delivery Manager!
I ordered the morning of 9/29 - 32 gb/black front/teak back. Scheduled delivery date was 10/23. I received the "we're assembling" email the same day, then nothing at all - until today. I just received notice from Fedex that it shipped today (10/15) and will be delivered (10/17). As of this morning, the Motorola page was still estimating 10/23 delivery. Thanks for the tip on the Fedex Delivery Manager!
Ordered 9/30 Black front, royal blue back, 32GB, VZW. Was originally scheduled of 10/23 shipment. Just got notification from FedEx that it will be delivered this Friday 10/17. No communication from Motorola, their website still shows "Not Shipped" with estimated delivery as 10/23 lol. Good thing I signed up for FedEx delivery manager or I would have no idea that my phone was on its way. Will be returning it promptly after I receive it and buying the DROID Turbo instead. This was the worst buying experience of my life for electronics. If only Motorola would communicate with their customers since other people who ordered after me got the same configuration delivered before me. Also, why charge us long before the phone is shipped, this is unlike every other major company. Wait until you ship the product to charge, then I would have been much happier.
Posted via the Android Central App
Posted via the Android Central App
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