My Nexus 6P had issues with Office365

[doublestack1]

Was so looking forward to replacing my iPhone 6+ with the 6p. Upon delivery and initial setup I noticed the corporate email options were very limited. Seems that my company's IT policies refused server access. It worked fine on my Note 4 but for some reason the 6P isn't setup to accept Office 365 credentials. I had encryption enabled but the policies never went through that normally ask for me to accept remote wipe etc. during setup.

Outlook app installed and worked like a charm as did Sunshine calendar but I needed the phone's system to accept my office 365 login.

Hopefully a future software upgrade will fix this issue (for me).

By the way, the 6P was freaking awesome for short time I used it. Fast, zero lag and really slim.

 

[chrisexv6]

Was so looking forward to replacing my iPhone 6+ with the 6p. Upon delivery and initial setup I noticed the corporate email options were very limited. Seems that my company's IT policies refused server access. It worked fine on my Note 4 but for some reason the 6P isn't setup to accept Office 365 credentials. I had encryption enabled but the policies never went through that normally ask for me to accept remote wipe etc. during setup.

Outlook app installed and worked like a charm as did Sunshine calendar but I needed the phone's system to accept my office 365 login.

Hopefully a future software upgrade will fix this issue (for me).

By the way, the 6P was freaking awesome for short time I used it. Fast, zero lag and really slim.

Hmm....gave up a little quickly, no?

My company uses office 365...I'll try to set my 6p up when I get it

 

[doublestack1]

Perhaps.

But IT was no help. Strange how the mail apps were a non issue but the device itself was blocked.

Please post your results. Thanks

 

[freddyttt]

did you try Blue Mail

 

[mfriedman79]

The stock app for exchange and office 365 is and always has been fairly bad on Nexus devices. I use Nine for work email and it is by far the best work email client I have used. Even better is it supports app level passwords versus device level and supports the fingerprint scanner. Costs a little money but totally worth it.

 

[N4Newbie]

The stock app for exchange and office 365 is and always has been fairly bad on Nexus devices. I use Nine for work email and it is by far the best work email client I have used. Even better idea it supports app level passwords versus devices level and sports the fingerprint scanner. Costs a little money but totally worth it.

Agreed!

 

[ctrlhomer]

I manage and support my companies o365 account. I have had zero issue with the stock app. I would suggest trying a 3rd party app or Outlook for Android from Microsoft.

Posted via the Android Central App

 

[jrvtecaccord]

I highly suggest Nine as well.

 

[vomhorizon]

Nine is good but I am also quite happy with stock gmail that I use for my exchange account, and Inbox for my personal account.

 

[doublestack1]

I manage and support my companies o365 account. I have had zero issue with the stock app. I would suggest trying a 3rd party app or Outlook for Android from Microsoft.

Posted via the Android Central App

Outlook and Sunshine connected fine. It appears my company has not approved this device for some reason. The Note 4 I had previously must of had something built in that allowed me to connect. Did I miss another type of encryption setting on the Nexus 6P?

 

[RHChan84]

K-9 Mail has always been my go to for exchange emails and never had any issues. Should of gave that a shot.

 

[pseudoware]

K-9 Mail has always been my go to for exchange emails and never had any issues. Should of gave that a shot.

+1
Excellent server integration w/K-9. I've got five accounts configured.

 

[Robbie317]

I manage and support my companies o365 account. I have had zero issue with the stock app. I would suggest trying a 3rd party app or Outlook for Android from Microsoft.

Posted via the Android Central App

I have no issue with 365 & my corporate outlook email on my 6p but I did have my IT guy set it up for me..... But a few years ago we couldn't use anything but an iPhone so maybe his IT does have it blocked somehow?????

 

[choclab1]

Not sure if this is your issue, but this is what happened to me.
Stock gmail app works fine on my nexus 6p for my office exchange account.
A month or so ago I had to factory reset my N6 that already had the office exchange setup and working. Once I tried to reactivate it it wouldn't work.
After messing with it for a few hours, found out my office exchange only allows 10 device to have access to it. Since I change devices frequent enough over the last few years I was tapped out.
Had go into the email setting and delete some old devices that I no longer have, then everything worked as usual.
Just a thought.

Posted via the Android Central App

 

[LNWJ]

There are several factors why your device was denied. Most likely it is on the end of your IT department. I am more familiar with Google Apps for Education Administration, but Office 365 Enterprise has similar functions that allow system administrators to restrict what user accounts can do. Most likely one of two things prevented you from connecting:

1. Their system is set to authorize only certain versions of Operating Systems (IE: They "approved" Lollipop but have not yet enabled requests from versions newer than that (Marshmellow). Some IT offices do this to test new operating systems internally to ensure they meet the security requirements of the organization prior to letting users connect their new toys to their sensitive data.

2. (Most likely case) Your IT Administrator has only allowed "X" number of personal devices to connect to a single Office 365 account. IE: Your old phone was still occupying a "slot" and your new phone was denied due to this policy. If this were the case your IT office could clear your devices and allow a new one to connect. Not sure how Office 365 does it, but it is possible also removing the account from the old phone and letting you account sit for a short period of time would unenroll it allowing a new device.

I work in IT so I hope this was helpful. What I typed may or may not be the root cause of your troubles. I am not familiar with the Office 365 administrator console, but hopefully it sheds some light on the possibilities.

 

[anon(596177)]

Outlook and Sunshine connected fine. It appears my company has not approved this device for some reason. The Note 4 I had previously must of had something built in that allowed me to connect. Did I miss another type of encryption setting on the Nexus 6P?

Encryption. You said encryption in this post and your first. Does your IT department require your phone to be encrypted? Do they encrypt it when you enroll your device?

Keep in mind the 6p is encrypted out of the box. This could factor into your issue. I'm IT for my business but we do not use office 365, so I'm afraid I don't know how much else I could be of help.

 

[doublestack1]

There are several factors why your device was denied. Most likely it is on the end of your IT department. I am more familiar with Google Apps for Education Administration, but Office 365 Enterprise has similar functions that allow system administrators to restrict what user accounts can do. Most likely one of two things prevented you from connecting:

1. Their system is set to authorize only certain versions of Operating Systems (IE: They "approved" Lollipop but have not yet enabled requests from versions newer than that (Marshmellow). Some IT offices do this to test new operating systems internally to ensure they meet the security requirements of the organization prior to letting users connect their new toys to their sensitive data.

2. (Most likely case) Your IT Administrator has only allowed "X" number of personal devices to connect to a single Office 365 account. IE: Your old phone was still occupying a "slot" and your new phone was denied due to this policy. If this were the case your IT office could clear your devices and allow a new one to connect. Not sure how Office 365 does it, but it is possible also removing the account from the old phone and letting you account sit for a short period of time would unenroll it allowing a new device.

I work in IT so I hope this was helpful. What I typed may or may not be the root cause of your troubles. I am not familiar with the Office 365 administrator console, but hopefully it sheds some light on the possibilities.

I believe it is number 1. I have deleted all devices except for my current iPhone 6+ so I do not believe I have exceeded the device count. Perhaps it is the newer OS since the device is encrypted

 

[xocomaox]

Returned hardware for a software issue. :-X

 

[doublestack1]

Returned hardware for a software issue. :-X

After a long conversation with IT today, it is a company policy issue......They are pushing the iPhone as their IT standard.

I am not a happy camper but also wanted to share this with the forum. I really liked the 6P and will most likely buy one as my personal device if I decide to carry two devices.

 

[jhnstn00]

After a long conversation with IT today, it is a company policy issue......They are pushing the iPhone as their IT standard.

I am not a happy camper but also wanted to share this with the forum. I really liked the 6P and will most likely buy one as my personal device if I decide to carry two devices.

Try a OWA mail client. My moto x will only connect via web clients. They are not well integrated but they do work.

You can try a free OWA client first to see it can connect. If it does, this one basically reformatted the web view to a more manageable user interface.

The one I bought is this one. I used it for a while then stopped wanting emails on my personal phone.

https://forums.androidcentral.com/e...=com.wwongdev.outlookwebmobile&token=lxm-hBVD