My S10 has been flashed with an unauthorized software and is locked

[mustang7757]

Can you explain , in details every step you did in odin ?

 

[Abdul Muqseed]

i had flash offical firmware after that it happen like this

 

[mustang7757]

i had flash offical firmware after that it happen like this

Understand , but I need to know details on how you put the files in corresponding slots for odin , tell me as much details so I can see where you could of went wrong.

 

[Abdul Muqseed]

i dont no what happen before. when this mobile come to my shop the is on this condition

 

[mustang7757]

i dont no what happen before. when this mobile come to my shop the is on this condition

So someone else flash the device?

 

[Abdul Muqseed]

Yes

What is the solution for this

 

[mustang7757]

Windows computer needed

Latest Odin can Google it and download should be 3.13.1 or 3.14.1

Latest firmware from sammobile download , which carrier we might have here ?

You will extract files for Odin once download with 7zip and will do same for firmware with 7zip .

There will be 4 files after you extract the firmware
BL
AP
CP
CSC

Each of those files will go in Odin when you open to the corresponding slots
BL
AP
CP
CSC USE HOME CSC FIILE TO SAVE DATA
Home data slot dont put nothing



connect your phone with cable to computer , once the files are in its slots hit start, once done you'll see pass in Odin and it will reboot

This steps , flash the firmware again

 

[Abdul Muqseed]

It will pass but not power on goes to same condition

 

[mustang7757]

It will pass but not power on goes to same condition

Go in recovery perform factory reset

 

[Abdul Muqseed]

There is no option for factory reset

 

[mustang7757]

Did you use home CSC ?

 

[Abdul Muqseed]

See

Try all of them

 

[mustang7757]

Might have to take it to samsung shop , you have one around you ?

 

[Abdul Muqseed]

Itried

There no shop in my shop i will make it. But now this problem is not solving

 

[mustang7757]

Something went wrong , you have no factory reset in recovery

 

[Abdul Muqseed]

Naw what is the solution

 

[mustang7757]

Naw what is the solution

Take it to someone like repair center or mail in to samsung to correct this

 

[mustang7757]

This needs to be evaluated in person, you tried it didn't work out .
Some things you can help over the internet and some things u can't .

 

[Abdul Muqseed]

But they rejected

 

[mustang7757]

But they rejected

Who and why ?