My screen is stuck in black and white

[tylergammill]

So I had my phone in my pocket all night, with a screen code lock so nothing could be pressed, and when I woke up and took it out everything was in black and white (apps, texts, entire interface). I know this is what happens when you turn on Ultra Power Save mode, but it wasn't enabled when I checked. I enabled and disabled that mode, cleared my cache partition, checked under Direct Access to make sure Grayscale wasn't on, rebooted, and I've restarted a couple of times. Nothing. Does anyone have any ideas?

 

[Rednekhuzzy]

Try taking your battery out fir a min or 2 then retry starting it again

Sent from my SAMSUNG-SM-G900A using Tapatalk

 

[tylergammill]

If only that were so simple on the S6....

 

[Mike Bruce]

under accessibility, select vision and make sure greyscale is turned off. not sure how that happens, but I have had a customer in the same situation where he didn't know how it got turned on.

 

[Sandy Crowley]

Worked! Thanks. I have no idea how it even got changed???

 

[Melinda Forsythe-Meyers]

I am having the same problem. I cannot find the button to change it back. I am not on ultra either. I checked the normal buttons and it isnt them.

 

[ogilvie69]

under accessibility, select vision and make sure greyscale is turned off. not sure how that happens, but I have had a customer in the same situation where he didn't know how it got turned on.

Thank you - problem solved!

 

[Mark Hess]

Same thing just happened to me. Followed your solution and wala I'm back in color. Thank you.

 

[halrhp]

So I had my phone in my pocket all night, with a screen code lock so nothing could be pressed, and when I woke up and took it out everything was in black and white (apps, texts, entire interface). I know this is what happens when you turn on Ultra Power Save mode, but it wasn't enabled when I checked. I enabled and disabled that mode, cleared my cache partition, checked under Direct Access to make sure Grayscale wasn't on, rebooted, and I've restarted a couple of times. Nothing. Does anyone have any ideas?

Did not help to remove battery. Check settings display blue light 2 make sure b+e is not selected.

 

[Robertb351]

Go to Display in Settings. Turn off Reader Mode. Color will return.

 

[CyrusDavis]

I have the exact same problem, although in settings my only available options are wifi, Bluetooth, airplane mode mobile networks location sounds and vibration and brightness. On brightness all that is available is scaleing how bright it is.

 

[anon(238680)]

I have the exact same problem, although in settings my only available options

That sounds like the dropdown. You need the icon that looks like a Gear. It will be labeled Settings.

 

[Krsnalila]

I am having the same problem but grey mode is not turned on how do I get my color back

 

[Lucyslala]

go into settings- vision and make sure comfort view isn't turned on

 

[4b2peace]

Mine worked after turning off the comfort view for eye strain...my colors are back!

 

[Android717]

Thanks for the help

 

[amcdonald305]

Go to Display in Settings. Turn off Reader Mode. Color will return.

Thank you soooo much. I was having same issue and this fixed it!!