Need Help Finding Video Files on My Tab S 8.4

[Kim Owens]

I have a Tab S with a micro SD card where I saved several movies I downloaded from Vudu and Disney videos to go. The other day I went to watch one of the movies, but when I checked for my downloaded videos within the Vudu app and the Disney app nothing I've downloaded is showing up. I know the videos are still on my SD card though because the same amount of space is still being used up. I tried uninstalling and reinstalling the apps but that didn't help.

I can't just redownload the movies again, as I won't have enough space on my SD card unless I can delete the first copy of the movies I DL. Is there anyway to find the files on my tablet so I can delete them, or get them to show up in my movie library again?
Thanks.

 

[FF22]

In the My Files app, at the upper left, there's a "clock" icon which can show stuff in timeline mode and showing most recent files. Does that show them?

I've got a VIDEOS showing as a Favorite Folder along the left column in My Files. You could try creating one if it is not there.

Are they in a download folder? Are they are on the card or could they be in internal memory?

 

[Kim Owens]

The movies aren't showing up in the Timeline mode. I see all my music and pics and personal videos that I put on my Tablet, but not my downloaded movies. There are a bunch of files titles eula.htm which I don't know what those are.

I checked the videos folder and they're not in there. I didn't create a special folder or anything to save the videos in, I just downloaded them through the apps.

And they are on the sd card not the internal memory. I even went and downloaded another movie last night to check, and I could see that my sd card memory went down by about 1gig. Then when I tried to uninstall and reinstall the Vudu app to see if that would fix the problem, I checked the downloaded movies within the Vudu app and the movie I just downloaded wasn't listed. It's like I never even downloaded it, but my sd card is still down by that 1gig. So again, that movie is somewhere on my sd card, but it won't show up in my video library, and I can't find the file.

 

[FF22]

You might need a brute force SEARCH method. Put the card in a PC/Mac card reader and tediously search though all of the folders and look for LARGE files. Some desktop apps can search by file size so you could look for those 1/5 (500 mega) or larger. Or by date. It is possible that since those apps probably deal with copyright/digital-rights-management files, they are hidden away. Now why they are not found by the apps after the fact, who knows. Maybe those apps don't look for their data files on the sd-card even if they download them there. Google/Android did or does have some limitations on sd-card use.

Your other terrible option - copy all of your files (music, photos, other videos, docs, etc) from the card to the computer and then reformat it to clean if off. Then copy the stuff back to the card. Just a pain!