Need some help

mobrules

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Jan 21, 2011
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Downloaded security update today. Phone went through normal shut down then will not restart. Power button does nothing. Power+vol down does nothing. If I plug it in I get a blinking light near the finger print sensor. It had over 90% on the battery before I downloaded update.

Any help would be appreciated. Thank you!

Update: tried several times with pwr+volume down and it finally started. It then completed the update and working fine. Just never had behavior like that before.

Just fyi: the time between it shutting down and being able to restart it with pwr+vol down was about an hour. In case this happens to anyone else give it some time and don't give up. I have no idea why it acted that way.
 
Last edited:

B. Diddy

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Mar 9, 2012
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Glad it started working again! That's pretty stressful.

No need to close the thread -- it could be helpful for others who encounter the same thing.
 

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