Nervous about sticking with Sprint?

[strudel#AC]

Data speeds could be much better on Sprint, but unless if I am in the middle of nowhere I am able to stream music fine which is the most important thing to me. It also works fine for tethering for work which is a huge plus.

I have debated switching carriers at times, but considering I have used over 11 GB of data this month, I would hate to see what my bill would be on any of the other carriers.

 

[briankeene]

A lot of great responses.... And I know Sprint has been busting their tail end off to get LTE implemented. Great customer service, great phones, great pricing plans.... And WiFi when there isn't LTE or 3G just isn't fast enough.

Here's an interesting article I saw about them earlier today..

The Thing About Sprint - Seeking Alpha

David

I have just the opposite opinion. I'm in a western Chicago suburb and they are doing their upgrades. They started in March and my signal went away, they sent me an Airwave to make it better. Well I have a signal in my house but I can't walk my dog or sit on my patio because I have no signal. I'm on call for the railroad, I'm oncall right now. I have to sit home by my Airwave because if I leave the house I miss a call and can get fired.
Sprints customer service is terrible regarding the issues we are having. They lie to people and I've been told that they don't have to guarantee service, I have no service. I was told that the upgrades would be complete by march 29. I added a line and upgraded to the new Evo on the belief that service would be great soon. Now it is the end of june and they are saying Sept or Oct to be completed! Thats 8 months. If I was treated with respect and honesty I wouldn't be as upset, I haven't been. I filed complaints with the BBB and the FCC, I want out with no ETF's.
I checked Verizon's new "share everything" plan starting on the 28th. I can get 2 smartphones with unlimited talk/text and 6 gb shared data for $10 less than I'm paying sprint! It would be like $150, 6gb is plenty of data for me. I'm ready to jump ship and worry about fighting the ETF's later, I need a phone that works. My new Evo is awesome, to bad Sprint sucks!

 

[Darth Mo]

I have just the opposite opinion. I'm in a western Chicago suburb and they are doing their upgrades. They started in March and my signal went away, they sent me an Airwave to make it better. Well I have a signal in my house but I can't walk my dog or sit on my patio because I have no signal. I'm on call for the railroad, I'm oncall right now. I have to sit home by my Airwave because if I leave the house I miss a call and can get fired.
Sprints customer service is terrible regarding the issues we are having. They lie to people and I've been told that they don't have to guarantee service, I have no service. I was told that the upgrades would be complete by march 29. I added a line and upgraded to the new Evo on the belief that service would be great soon. Now it is the end of june and they are saying Sept or Oct to be completed! Thats 8 months. If I was treated with respect and honesty I wouldn't be as upset, I haven't been. I filed complaints with the BBB and the FCC, I want out with no ETF's.
I checked Verizon's new "share everything" plan starting on the 28th. I can get 2 smartphones with unlimited talk/text and 6 gb shared data for $10 less than I'm paying sprint! It would be like $150, 6gb is plenty of data for me. I'm ready to jump ship and worry about fighting the ETF's later, I need a phone that works. My new Evo is awesome, to bad Sprint sucks!

If I were you, I would grab a pre-paid phone that is reliable and use that for work if your service is that bad. It would only cost you a few bucks and in a few months you can check to see if Sprint is back up to par in your area. That VZW plan seems nice, but in within a year you'll have burn through that data and be back up to paying over $200.

Right now it's a better option that fighting to get out of your contract (which won't work), did you even read it? They don't have to guarantee service anywhere but at your home, which is why they provide the Airraves. Yeah, it's a crappy deal, but not grounds of getting out of a contract. And you don't want to skip out on an ETF; they can majorly screw you.

 

[ktown081]

Im interested to know where are you located..Because I live in Houston and frequent the Dallas areas and Sprint speeds are HORRIBLE absolutley HORRIBLE..Even had a tech at one of the store tell me there's nothing to be done Sprint 3g is obsolete..

I live in killeen,texas. its a hour to waco or austin from where I live.

 

[jmogha]

I actually don't have a wired internet connection at home. As such, I get the 2GB data warning (built into either Sense or ICS) about once a week. Which means that on another carrier I'd have to pay more for service AND bite the bullet and buy internet for my apartment.

I'm a little anxious about LTE too, even being in KC, but the other carriers have just awful pricing.

 

[Mellimel22]

This is not the time to invest in Sprint. They've made a 4G promise before that went unfulfilled for many. Just wait a few months and you will find the HTC EVO LTE on one of their wholesale carriers at a fraction of the price and you'll scream if you're locked into contract.

I've been with Sprint for 7 years and I'm ready to pay my $350 ETF for consistent coverage. My devices often ROAM; I had had the Galaxy II and now the EVO 4G LTE.

LTE is expected to be up in my area within the next two months, but I have constant dropped calls on my lovely EVO 4G LTE, other Sprint customers have been stuck on the road with a flat tire and not able to make a call in a strong Sprint coverage area, due to the migration to LTE. I don't feel Sprint has the resources to pull this off without service issues.

I no longer have confidence that SPrint can pull this off without continued disruption in services. There were 4 months of disruption in 2011 in my area. This year I've experienced 6 weeks of some of the worst service I've experienced in 7 years. My concern is as they move on to migrate other communities there will be continued disruption, unless you don't travel or know anyone anywhere else.

I don't use 1 GB of data a month on Sprint due to the lack luster data. I just stop my request and wait to get to my desktop. My kids are on Tmobile. There have been times when I had to use one of their androids for Google Maps because my Sprint device just wasn't latching on.

Sprint's network speeds AND consistency of data connectivity have been terrible since their attempt at WiMax. I've experienced WiMax speeds, but never long enough to complete task.

You do GET what you pay for and if you need coverage, go for Verizon or ATT. If you need consistency in the data you access go with Verizon, ATT or Tmobile. If you want inexpensive then it would be Tmobile or Sprint.

Follow your gut... you are nervous for a reason.

Actually it is a good time to invest in sprint and this comin from a former vzw and att customer

Sent from my Nexus S 4g using Tapatalk 2

 

[Mellimel22]

I have just the opposite opinion. I'm in a western Chicago suburb and they are doing their upgrades. They started in March and my signal went away, they sent me an Airwave to make it better. Well I have a signal in my house but I can't walk my dog or sit on my patio because I have no signal. I'm on call for the railroad, I'm oncall right now. I have to sit home by my Airwave because if I leave the house I miss a call and can get fired.
Sprints customer service is terrible regarding the issues we are having. They lie to people and I've been told that they don't have to guarantee service, I have no service. I was told that the upgrades would be complete by march 29. I added a line and upgraded to the new Evo on the belief that service would be great soon. Now it is the end of june and they are saying Sept or Oct to be completed! Thats 8 months. If I was treated with respect and honesty I wouldn't be as upset, I haven't been. I filed complaints with the BBB and the FCC, I want out with no ETF's.
I checked Verizon's new "share everything" plan starting on the 28th. I can get 2 smartphones with unlimited talk/text and 6 gb shared data for $10 less than I'm paying sprint! It would be like $150, 6gb is plenty of data for me. I'm ready to jump ship and worry about fighting the ETF's later, I need a phone that works. My new Evo is awesome, to bad Sprint sucks!

Either u have a bad phone or u are trolling my friend I travel all over Illinois and I stay on the west side of Chicago and I have signal 100% of the time 4g 70% so which surburb u are in bell wood may wood

Sent from my Nexus S 4g using Tapatalk 2

 

[TheMostIncredibleHulk]

I get decent speeds at school on my EVO 4G, but I'm no means a power user/downloader. However, when I go home I have a nice fancy paperweight essentially. But, I blame that on the closest tower being miles away, and it's the same with any and every phone and company. I'm in the middle of a dead zone, so I rely on WiFi at home.

 

[JUNGLEDROID350]

So far this month I have used about 9.29gb of data now imagine that on Verizon or at&t

Sent from my EVO using Android Central Forums

 

[davidjames911]

I have had Sprint for about 11 years and they're keeping me through customer service and pricing. I HATE that I live in one of the biggest cities in the country (PHX) and there is NO official 4g here with Sprint (clear has a few tiny areas I can get on, but they are out of my way). The other thing that drives me crazy is that I have a 4g phone, and they decided to roll out 4Glte. I NEVER GOT TO USE MY 4G! Anyhoo, they are cheaper and the speeds on 3g down here are about .5meg up/.5 meg down...so decent. GOTTA LOVE THE UNLIMITED DATA!!!!!!!!!!!!!!!!

 

[Tonio21]

I am a tad lerey of staying with them. I have been with them for about 3 or 4 years so far. I haven't had to deal with their customer service to much ( luckily haven't had a busted phone or anything ) just general questions here or there. Their wimax was OK but wasn't all it was purported to be, but clear (clearwire) seemed to be in business for themselves honestly. Hopefully Sprint's network vision plan goes off the way they say it will.

 

[truthteller10]

It was introduced on the OG EVO and added to all smartphones a few months later. It was always called a "premium data fee" though, and never a 4g fee

Sent from my EVO LTE using Tapatalk 2

Wrong!!

 

[truthteller10]

I live in killeen,texas. its a hour to waco or austin from where I live.

Oh ok..Well no wonder Killeen is quite small and has its own dedicated tower.

 

[truthteller10]

PSA - for all of the people that seem to be Sprint fans or Loyalist just try one thing for me..Give Tmobile or ATT a one week trial with one of our superfast dual core phones. What you will experience is something amazing. Your phone will behave in a manner that its supposed to behave. Some don't realize the major effects on battery life and performance a good fast signal has on our phones. I am testing the GS3 on ATT right now and the phone flies like lightning compared to my GS2 on Sprint. Its like apples and oranges..Takes me 2 seconds to download a 10mb file while my GS2 takes 4 minutes..Keep in mind this greatly effects battery life...paying your hard earned money to a company that made HUGE mistakes (wimax) shouldn't gain any sympathy. They also made a HUGE mistake by inviting the Iphone to the network when they were fully aware of what millions more users would do to service..Make them PAY for their mistakes !!!

 

[srkmagnus]

Good things come to those who wait Sprint is working on their data speeds and 3G will be just fine once things get rolled out. But if the factor of unknown data improvements is weighing heavy on you and there is a definite need for faster data speeds, then perhaps moving to another carrier that is more established in your area is what you need.

 

[DavidJ726]

PSA - for all of the people that seem to be Sprint fans or Loyalist just try one thing for me..Give Tmobile or ATT a one week trial with one of our superfast dual core phones. What you will experience is something amazing. Your phone will behave in a manner that its supposed to behave. Some don't realize the major effects on battery life and performance a good fast signal has on our phones. I am testing the GS3 on ATT right now and the phone flies like lightning compared to my GS2 on Sprint. Its like apples and oranges..Takes me 2 seconds to download a 10mb file while my GS2 takes 4 minutes..Keep in mind this greatly effects battery life...paying your hard earned money to a company that made HUGE mistakes (wimax) shouldn't gain any sympathy. They also made a HUGE mistake by inviting the Iphone to the network when they were fully aware of what millions more users would do to service..Make them PAY for their mistakes !!!

Don't even know where to begin with this, but I'll keep it short. I have family members on AT&T and their call quality sucks. Dropped calls are the norm for them, and when I'm on the phone with them (an iPhone) it sounds like the old crackling microwave systems of years ago.

Tell me, how often is the general user downloading 10MB files? And based on the cost of the data plans of AT&T or T-Mob ( $$$) how many files of that size are you downloading OTA before you start paying through the nose? Maybe two??

As far as the iPhone, most industry analysts agree that the iPhone was the proper move for Sprint.

Sure, prior Sprint execs made some bad decisions, what major corporations haven't? If I recall correctly, AT&T just botched a huge takeover of T-Mob and ended up paying millions, or was it billions in penalties & fees. Using your logic, everyone ought to abandon them for that mistake? How about AT&T's U-Verse? Compared to Comcast, Time Warner, and perhaps CableVision, U-verse (from what I've seen) is a joke of a cable offering... should everyone abandon AT&T over that?

Sure, I'm a Sprint Fan and I wish things were better here, but for the low monthly rate I pay, I've got one heck of a bargain. The phones available on the Sprint Network are top of the line, and.... LTE is right around the corner in some markets (I've already experienced it in KC & it ROCKS)

All I do is stream music, upload to Dropbox, watch Utube on occasion, download apps, play an occasional game, updated facebook, get e-mail, text, make phone calls, navigate with turn by turn GPS, and most of that is done without any delay at all.

Since I don't DL 10MB files, you haven't even remotely interested me in leaving Sprint, but I'm glad you're happy with whoever your service provided is

 

[Mercury81]

After reading some of these I have to wipe the tears from my eyes. Today no lie it took 45 minutes to down load 1.5 mb file. I almost gave up15 times.

from Evo4GLTE on Android Central

 

[brewzer]

I'm on sprint but this will be my last month. I'm paying the $50 etf and going to AT&T. I can't stand their slow data speeds. It is horrific and they should be ashamed.

When I bought my EVO 4G 18 months ago I was told by the sprint guy that we would have 4G in spokane, wa in 3 months. Well I'm still pulling crappy 3g speeds and sometimes Web pages don't even load.

I don't trust sprint any longer. I hope they get their LTE network rolled out and improve their coverage but I'm not going to give them another penny until they do. In the meantime my AT&T bill will only be about $10 more per month due to discounts I'll get.

I think with any service you have to weigh what's important to you to make a good decision. What's good for one person isn't necessarily good for another. None of the providers are perfect, just find the one that works best for you.

Sent from my PC36100 using Android Central Forums

 

[truthteller10]

I'm on sprint but this will be my last month. I'm paying the $50 etf and going to AT&T. I can't stand their slow data speeds. It is horrific and they should be ashamed.

When I bought my EVO 4G 18 months ago I was told by the sprint guy that we would have 4G in spokane, wa in 3 months. Well I'm still pulling crappy 3g speeds and sometimes Web pages don't even load.

I don't trust sprint any longer. I hope they get their LTE network rolled out and improve their coverage but I'm not going to give them another penny until they do. In the meantime my AT&T bill will only be about $10 more per month due to discounts I'll get.

I think with any service you have to weigh what's important to you to make a good decision. What's good for one person isn't necessarily good for another. None of the providers are perfect, just find the one that works best for you.

Sent from my PC36100 using Android Central Forums

I may be doing the same thing but I absolutely REFUSE to pay Sprint and ETF for something they caused.

 

[Paul627g]

I may be doing the same thing but I absolutely REFUSE to pay Sprint and ETF for something they caused.

If Sprint was to grant you getting out of your contract and not paying the ETF for reasons being due to the network quality and the failed 4g Wimax network they might as well allow all Sprint customers to leave then which isn't going to happen.

Its a bum wrap but your sharing the same complaint of millions of other Sprint customers and they (me) are all prisoners of the network headaches too until our contracts expire.

But as a multi line user and with teenage kids on my family plan I need the unlimited data and the cost effective pricing so I'll deal with the subpar network and hope for the better with Network Vision.

Its all a vicious cycle, few years ago Sprint was top of the world now its Verizon and next week it could be T Mobile... It just goes round and round changing hands every few years.... I really believe if Sprint puts together a decent LTE network and improves the 3g and the key component "KEEPS UNLIMITED DATA" they can give the others a run for their money again some day.....