Man i feel so sorry for you, indeed i was in the same position till today, until i got the f**king backorder email from google at 4.45 pm est
Anyone feel that Google is never going to publicly apologize, or say anything, or even give a straight answer? I think they're sweeping this under the rug, basically.
Frankly, I went into this excited and happy, since it would be my first Android phone and I've always been a Google supporter. My thoughts on Google have changed because of this, which is unfortunate, but they simply haven't done a single thing right with this launch.
I've said it before but, Google isn't a device company and this is their pet project. Their money comes from ads. This is probably just something they did to tease Apple. This hasn't made it into the MSM because this isn't were Google's money comes from. It doesn't bug investors. The reason why Apple and Nintendo got blasted in the media is because that's what they do. Google has done this with the Galaxy Nexus and the Nexus 7. I guess less people were ordering than those who ordered the 4.
I didn't order my 7 when it first came out. When I ordered it said shipping in 2-3 weeks. I got mine two days later and those who were back ordered were still waiting. I was surprised when I got the shipping email. I even called them. The rep said I got the new stock and those who were waiting must have had a shipment coming to fill their orders. It was stupid then and still is.
I am a phone call away from canceling this order. I'm in the dark and no one knows anything and I can do better things with my money since Turkey day and black Friday is next week. If nothing by tomorrow I'm done F**k it I'm done, washing my hands of this frustration and stress I don't need in my life. I have enough to deal with and we on the east side NYC specifically haven't had a good month first it was the hurricane then gas sold out everywhere for 3 weeks, trains not running and then a snow storm now Google pulled this .... I now understand how some people can go nuts and start shooting up the place.
I would give them until Monday morning. Not that they deserve it but, the site did say it could take a few days for processing. That, and many have heard that if you didn't get a back order email you will get your device soon.
So if none of our orders get shipped today that would put it out of the 3-5 range...so not only did we who ordered first get screwed but we also got taken for the promised shipping arrival dates....this is hands down the worst experience I have had with ordering something online. I talked to a rep who told me my order has not been processed (ordered at 8:32am) and he didn't know how UPS is handling the shipments but he would send my order to a specialist and add a note to request free shipping.....he also stated he was going to send me an email stating that....that was hours ago and no email....I think it is safe to say I will not be ordering any other device from Play again when it is released...whoever heard of last come first served...not too mention the company has not acknowledged this....and the email I sent hours ago....nothing like screwing over customers...
.0000001% hope here. But do you have a link to the site/thread?Looks like they are shipping again right now, someone on red flag deals just got a tracking number/email 5 minutes ago or so. Here's to still having hope!
Meh, still expected a lot better. I'm tempted to go buy a Nexus tablet from a store around me to use until January (extended returns because of the holidays) and then return it. Who knows how long I'll be waiting for this phone.
.0000001% hope here. But do you have a link to the site/thread?
'I don't think they count weekends. So, 3-5 business days. That would put you out until Tuesday next week.
Yeah, I expected more as well but, they keep doing things the way they have and we all keep buying the devices. The only people who are probably concerned about this is the CSR. They have to hear it from the angry customers. That is why this isn't a news story. You probably won't get an apology either. Those who ordered the 7 are still waiting for that. It seems as if this is how they do things and they don't care if we like it or not. Buy it or not, they don't care.
'
3-5 is processing plus shipping time...so today being the 16th is the the third day...shipping 2 day...if it ships Monday...2 day would be Weds...which would be 6 days....
Mine finally arrived! At 6PM but it made it!
Mike
Must have recevied something different. When I ordered, it said it could take 3-5 business days to process the order not so much process and ship.