I decided the other day to switch to Sprint from AT&T after 19 years with them to save some money. I went with the Samsung Galaxy S3. So far I have to have the first S3 replaced after 11 days. Now I am running into more issues with the new phone and Sprint will not do anything about it. You would think that after they replace your phone because of problems that your 14 days would start over. Well, I was wrong and very disappointed. So now I have another totally stock phone that if giving me problems and I am stuck for 2 years.
Problem 1:
My signal is so very weak. I have reset the phone 2 times and also was told to Update the PRL & Profile. Neither thing has helped. I have been all around town here and the signal rarely gets over 1 BAR. Even in the Sprint store all their phones are strong signal and mine is 1. I showed the associate and he just shrugs his shoulders.
Problem 2:
After 6 days of use, the home button is pressed WAY in. It is less than flush with the phone. The ones in the store are a bit higher than the phone.
I have no idea what to do. I am wondering if I should call Sprint customer care and see if there is anything they can do. Any suggestions? TIA!!
Problem 1:
My signal is so very weak. I have reset the phone 2 times and also was told to Update the PRL & Profile. Neither thing has helped. I have been all around town here and the signal rarely gets over 1 BAR. Even in the Sprint store all their phones are strong signal and mine is 1. I showed the associate and he just shrugs his shoulders.
Problem 2:
After 6 days of use, the home button is pressed WAY in. It is less than flush with the phone. The ones in the store are a bit higher than the phone.
I have no idea what to do. I am wondering if I should call Sprint customer care and see if there is anything they can do. Any suggestions? TIA!!