Nexus 4 Ordered on November 27: Order Status and Tracking

I bought 2 nexus 4 on November 27 and until now I never receive a confirmation email saying that they bought the order. Even they return the money to my card :( I appreciate your help, thanks!
 
I bought 2 nexus 4 on November 27 and until now I never receive a confirmation email saying that they bought the order. Even they return the money to my card :( I appreciate your help, thanks!

If you go here: https://play.google.com/store/account and then log in, you should see your phone order in there. If you still have questions about your order we can try to take a guess what is going on, but you should call Google to get answers.
 
my order from Nov 27 (11:34:08 PM UTC-5) was pending that had a 4-5 weeks shipping time. my got delivered on Dec 14.

Dec 14: UPS delivered the pkg
Dec 13 Google Inc. charged your MASTERCARD XXXXXx for $380.44. "GOOGLE *Devices" will appear on your billing statement.
Dec 13 Google Inc. shipped your order.
Track UPS package #XXXXXXXXXXXXXXXXXXXXXX
Nov 27 Google Inc. received your order.
Nov 27 You placed an order with Google Inc. on Nov 27. Google Wallet sent a copy of this receipt to xxxxxx

Man mine is Order Date: November 27, 2012 11:06:52 PM UTC-6
and I've got nothing... no shipping updates or anything. Should I call and hassle or what?
Is there a diff between UTC-5 and 6? Looks like mine was ordered before but idk... Just really want it haha
 
I have ordered a N4 8GB (Order Date: November 27, 2012 3:29:44 PM UTC-5)

Still nothing :(

And my samsung galaxy SII just bricked last night for no reason (completely useless, I have to send it for jtag). I would really like to have my new phone now.
 
I have ordered a N4 8GB (Order Date: November 27, 2012 3:29:44 PM UTC-5)

Still nothing :(

And my samsung galaxy SII just bricked last night for no reason (completely useless, I have to send it for jtag). I would really like to have my new phone now.

I'm pretty sure if you ordered an 8GB (as I did) you're SOL until easter...
 
Not that it really helps but I ordered an 8gb on Nov 27, 2012 5:34:31 PM PST.
It was processed on the 17th but they mistakenly shipped a 16gb.
 
Small bump. We're getting into week 4. Hopefully we start getting e-mails. Although I don't expect until the day after Christmas.
 
I bought 2 nexus 4 on November 27 and until now I never receive a confirmation email saying that they bought the order. Even they return the money to my card. How I can know when they'll buy my item? I appreciate your help, thanks!
 
I haven't even been able to order one. I am in the U.S. and I can't get anything beyond an "out of stock" notification on Google Play. Can't even back order. This is ridiculous.
 
I know this is november 27th and not 29th but i got a 4-5 weeks estimate and no Nexus 4 shipping confirmation yet.

edit: will my Nexus 4 take longer to arrive since it says i've ordered from google at california and I live all the way in North Carolina.
 
wKGIp.jpg


Thrilled!
 
Its week 4, and my promise date is january 2nd for shipping. No shipping notifications as of yet, checked wallet, and nothing. Did anyone get lucky and get their 8gb shipping notification today?
 
Hi, Im a bit desperate here, so I decided to ask you guys the following:

I bought my nexus 4 on 12/02/12, and until last week my credit card showed the 390 bucks on hold, today there are no pending charges and no charged amounts on my Credit Card, its like I have never bought any phone from google, but also I have not received any email telling me that my transaction has been cancelled.

Today I sent an email to the guys at google asking about this and I received this answer:

According to our records, your order should ship by the evening of January 16.
Neuxs 4 backorders: Please note that the above date is based on typical shipment processing and does not apply to Nexus 4 backorders. Nexus 4 backorders are being delivered based on the order in which they were received. If you receive a shipping confirmation email, then you will be able to track your delivery.

In your opinion, is my order canceled? is it normal that there are no pending charges on my credit card even though I have not received any email cancelling my order?
 
Its normal. They do a pending charge to see if you have the money in your account, then the charge disappears. The charge will show back up once the phone ships..
 

Trending Posts

Forum statistics

Threads
956,721
Messages
6,969,633
Members
3,163,601
Latest member
Hixson21