Nexus 5 battery replacement

[StLouisMan2]

The phone model number is a D820. Battery seems to be a BL-T9.

Yep. Called today. Waste of time. They will not sell batteries. They want you to send in the phone and be without a phone for 2 weeks and will call back with an estimate of how much it costs. The reps have no idea what a battery replacement costs and claim it will be between $20 and $150 (but he says the $150 is for replacing a cracked screen).

I told him I can't be without a phone for 2 weeks, and I am a technician and can and have replaced "non-replaceable" batteries in other devices several times with no problems. Made no difference. He then told me about the LG V10, and I told him I want a Nexus and I don't want a huge phone. Then he said Nexus 5X, and I told him I was not interested in a device which has no wireless charging and the same limited storage and memory of their model from over 2 years ago.

So yeah, we are screwed. Only choices are gambling with used, old, damaged, and fake batteries off Ebay or Amazon, most misrepresented as "OEM" and "new" and "genuine". Ebay has no real reviews or feedback, and Amazon shows reviews all over the map- from mediocre to phones bursting into flames to totally dead to works great.... often all from the same "vendor".

Hi Crxssi,

Would you please give me the phone number for LG? I have a Google Nexus 5 phone and I've been needing a new battery for a while. I'll send in my phone and pay what they charge. I'm tired of fooling around and waiting around. Thanks very much.

 

[slave]

Me as well, I need that number

 

[Jonneh]

You can't buy a decent replacement battery. If you look on Amazon all of the batteries have terrible reviews. I gave it a try last summer, the new battery lasted half as long as the old one, I ended up switching back. The real solution is to upgrade to the Nexus 6P, that's what I did. I was really happy with the N5 but after a few minutes with the 6P the N5 just looks sad. The battery life on the 6P is much better than the N5 and the Amoled screen is spectacular.

Guess I've gotten lucky with the one I got from Amazon! =)

 

[crxssi]

Guess I've gotten lucky with the one I got from Amazon! =)

Exactly. I think those who had good experiences were just lucky that the old, used, pulled battery just happened to be better than what they were using before. That is a big gamble on time and possibly ruining the phone trying to disassemble it or having it melt or ignite because the battery was physically damaged.

 

[crxssi]

Would you please give me the phone number for LG?.

LG Telephone | LG U.S.A

 

[ianhanson85]

The Nexus 5 isn't so bad for battery replacement. The hardest part is the beginning, prying the back off with a heat-gun and a Sesamo without warping the backplate or breaking one of its many clips; its clips are holding it tot he rest of the phone. After slowly prying up with the sesamo tool, the clips start letting go one-by-one, with a few tough ones here and there. The good news is replacement (black) backplates are cheap as well, I saw some for ~$3 or 4 dollars. The red backplate is the expensive and harder-to-find one. I got one for ~$20 though.

Once opened up, the battery is sitting right at top (edit: by "at top" I mean under the backplate without other components in your way. Technically it's at the bottom of the phone). Just disconnect its flex cable and pry it out with the sesamo again. Plop the new battery in, hook it up, and pop the backplate back in...and you're good! MUCH easier than replacing other Nexus 5 parts. =)

Where are you seeing replacement back plates that cheap? Thanks

Posted via the Android Central App

 

[Sicily1918]

I just ordered a pair (for the discount) from ETrade... total was like $30 for two batteries, with shipping.

LG Nexus 5 D820 Battery - ETrade Supply

Notice the manufacture date of 3/18/15 (the second picture in this post is my original N5 battery)... they came in new boxes in new anti-static bags and fit perfectly, and look perfectly OEM to me... the one I dropped in was at about 45%.

I'll report back in a week, after the battery's had time to settle in (I've found that the first few cycles tend to be 'off' from normal).

 

[crxssi]

I just ordered a pair (for the discount) from ETrade... total was like $30 for two batteries, with shipping.

Thanks for the info. Very interested to see how it works out for you!

 

[Sicily1918]

After one full overnight charge (wireless) and one day of use, so far so good (for a new battery).

 

[crxssi]

After one full overnight charge (wireless) and one day of use, so far so good (for a new battery).

A new battery usually takes several charge cycles to ramp up to its full life. Perhaps a week. Also check to make sure wireless charging and NFC both still work!

You never said how bad your original battery was.

 

[Forest Dane]

Except it is not an upgrade, it is a downgrade. It is physically bigger and it has no wireless charging.

Just been reminiscing about my N5 so I popped in here.
The 6P is bigger yes but I don't miss the wireless charging one bit. The fast charging is fantastic but the battery life means that I go a day comfortably so just plug in at night. No waking up to see I've moved the phone on the charger overnight when I've half woken and checked the time either.

Posted via the Android Central App

 

[slave]

After one full overnight charge (wireless) and one day of use, so far so good (for a new battery).

View attachment 206693

What is your SOT?

 

[Digiclash]

Battery problem is common in most of the LG phones.You can go for the new battery.

 

[Sicily1918]

What is your SOT?

3 hours almost on the dot and I'm down to 12%. I have been running around on LTE only, except in a number of areas with poor signal, so...

 

[Jonneh]

Where are you seeing replacement back plates that cheap? Thanks

Posted via the Android Central App

Hi, I am so sorry I didn't get this notification. They're on ebay for those prices. The red ones are the expensive ones and harder to find (especially one shipping from the U.S, where I live).

 

[Sicily1918]

Well, after a week, I have to say I'm doing pretty good. 1hr SOT today, and moving around town (so, not a lot of Doze), 10 hours later, I'm at 63%.

 

[Gregory Dolecki]

Just thought someone might be interested. After getting the phone number for LG, I just let the whole battery replacement issue sit on the bottom shelf until today when I called LG about it. Even though there was no question that my phone was no longer warranty, they would not simply replace the battery as I asked. They were determined to do a series of diagnostics one of which is a factory reset. So my phone would come back to me just as it originally did - all of my apps would need to be reloaded from Google back up. And of course, all of the pictures and data stored by the individual apps would be missing unless I saved them in dedicated files on my computer and then replaced them after the apps were reinstalled and I had signed back into them. There would be a fee for the diagnostics, the new battery and the cost of labor.

I told the woman, "No, thank you. I might just as well buy a new Nexus if I have to reinstall all of my apps and pay those fees only to end up with a new battery. I would be sure not to buy the model made by LG."

I guess nothing can be done. I was willing to send it in, be without a phone and pay the cost, but I draw the line at another factory data reset. That would be the 3rd one I had to reset that phone from. I'm just too down to think about this any more.

 

[crxssi]

I guess nothing can be done. I was willing to send it in, be without a phone and pay the cost, but I draw the line at another factory data reset.

Oh yes, I did forget to mention that in previous posts- LG, like most companies, will, indeed, completely wipe the phone before sending it back. It is part of their "testing". Isn't that wonderful icing on the cake??

 

[StLouisMan2]

Oh yes, I did forget to mention that in previous posts- LG, like most companies, will, indeed, completely wipe the phone before sending it back. It is part of their "testing". Isn't that wonderful icing on the cake??

Crxssi,

There was no reason for you to mention it. It's not as if we're all good friends here; it's just a forum. But I really wish I had known. Ever since you gave out the phone number, I mistakenly thought all my problems were solved. I thought that if I was willing to pay the money and do without my phone, I'd get a new battery and everything would be fine. But that's not the way it goes. So nothing is solved.

 

[worldspy99]

Well, after a week, I have to say I'm doing pretty good. 1hr SOT today, and moving around town (so, not a lot of Doze), 10 hours later, I'm at 63%.

View attachment 207721

What is your best SOT, I am thinking of replacing the battery on my Nexus 5 as well. But I am getting around 2.5 to 3 hours SOT. And really pathetic signal at my work so the drain is quite large. However, my Lumia 640 sits right next to the Nexus 5 and does not drop a whole lot during the day, go figure..