No Moto X or Motomaker at my local AT&T store?

[baseballbert]

Bummer, that's what I was thinking about doing.

 

[mrones]

Your not..I am with Sprint and can't get the Phone ..it sounds to me like Motorola can't get the act together anymore, Google is out of the picture, the CEO gone , no marketing or support anywhere. It's sounds like a mission impossible to land a moto x you like and on top of it they discontinued the 2013 moto. X .

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[baseballbert]

What about Moto credit? Is that a good way to go for making payments?

 

[The Singularious]

What about Moto credit? Is that a good way to go for making payments?

Was thinking of going this way myself, which would also remove the carrier-specific B.S. But not sure if I feel like another credit line/credit pull, and not sure what the finance deal actually *is*, because Motorola doesn't really go into detail about it on the site.

 

[stanleywinthrop]

I agree wholeheartedly that the marketing effort for the new X is poor at best. I think we are seeing the effect of no google support. Sad, but I think the days of the Moto X are numbered. That's not to say Motorola might be successful in emerging markets with the G and E, but in CONUS Motorola is barely competing in a cutthroat market.

 

[On2Vegas]

I agree wholeheartedly that the marketing effort for the new X is poor at best. I think we are seeing the effect of no google support. Sad, but I think the days of the Moto X are numbered. That's not to say Motorola might be successful in emerging markets with the G and E, but in CONUS Motorola is barely competing in a cutthroat market.

One theory I read, is that you can't go 10 mins without seeing an iPhone commercial from either Apple or any of the big four carriers. They're all screaming iPhone, iPhone, iPhone right now. Moto X would get completely lost in all that noise, which would the waste of possibly 10's of millions in marketing dollars. His thought is Motorola is holding off a few weeks because the majority of those that where going to buy the iPhone, no matter what, will have done so. So there is no point in trying to compete with that. He thinks the marketing hype for the iPhone will reduce from mid-October through mid-November and spark up again just prior to the holiday season. That's the period he thinks Motorola will do their heaviest marketing push for those customers still open to other phone manufacturers.

It's an interesting theory, but I'm not sure I buy it, since I don't think the iPhone hype will die down at all and continue through the end of the year. But the next couple of months will prove if his has any weight.

 

[motoxfan]

They should have released the new moto x back in May when everyone was expecting them to.. Doing it the same week as the iPhone was crazy..also the roll out is **** poor reminds me of the one plus with their invitations only website..

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[steelrain82]

Was at bb this morning and the only moto x I found was the 2013 and it was the plastic display. Then went to att and they didn't have anything. I asked and the rep said he thinks they will be getting some Motorola phones in mid month. Not sure what kind though

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[Rodney Dyer]

Why not just order it through motomaker instead of waiting until there is a PIN available for you at the local ATT store?

 

[steelrain82]

For me I want to check it out. Otherwise I'm down to note 4 or galaxy alpha. I'm coming from a note 2 so staying with a 720p screen doesn't bother me. Otherwise I would order already.

 

[Kalvin Kerns]

Why not just order it through motomaker instead of waiting until there is a PIN available for you at the local ATT store?

I won't buy anything I can't touch and see and play with first. Especially not an electronic device. Moto maker online is a huge no go. AT&T needs to get it's act together.

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[geecka]

Why not just order it through motomaker instead of waiting until there is a PIN available for you at the local ATT store?

I gave up and did just this. I wanted to in-store via PIN because I didn't want a new 2 Year Agreement, and I didn't want to pay cash outright since Next is basically zero interest installments. Moto-Credit (it's actually Comenity) is the same, it's just either 12 or 18 installments instead of 20 or 24.

One thing I learned: Motorola's 2 year ADHD is $85. Square Trade is $129 (currently on sale for $99) and the carrier insurance is higher than that. Motorola's deductible is $39/claim, and you can have up to three claims. It appears that I can even use their ADHD on husband's phone bought at an AT&T store on Monday. I was going to pay Square Trade $99, so...

 

[The Singularious]

Why not just order it through motomaker instead of waiting until there is a PIN available for you at the local ATT store?

Mainly because I would prefer not to pay OOP for the phone in full right now, but also don't want to face the huge penalties, charges, and lack of flexibility in the 2-year plan.

Right now, AT&T and Motorola are forcing users to either 2-year it, or buy it outright, whereas in-store, you can go on the Next program, which is more beneficial for me (and what ATT is moving to as well).

TL;DR - You can't order the Next Plan via Motomaker. You can't order a 32GB phone via the Next Plan.

 

[The Singularious]

I won't buy anything I can't touch and see and play with first. Especially not an electronic device. Moto maker online is a huge no go. AT&T needs to get it's act together.

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It's Motorola's fault as well. There's no excuse for not having already shipped MotoCards (like the last Moto X) for the launch, assuming that's what the requirement is (that's what ATT retail establishments have told me they're waiting for). ATT is just guilty of not caring about a great phone.

When I went in today (same store, 2nd time), the guy I talked with told me, "We've had a lot of inquiries about the Moto X since we talked. But we still haven't received any phones from Motorola."

They had the display ready (cleared out an Amazon phone).

So both parties are definitely suppressing sales via some bad business practices.

 

[stanleywinthrop]

It's Motorola's fault as well. There's no excuse for not having already shipped MotoCards (like the last Moto X) for the launch, assuming that's what the requirement is (that's what ATT retail establishments have told me they're waiting for). ATT is just guilty of not caring about a great phone.

When I went in today (same store, 2nd time), the guy I talked with told me, "We've had a lot of inquiries about the Moto X since we talked. But we still haven't received any phones from Motorola."

They had the display ready (cleared out an Amazon phone).

So both parties are definitely suppressing sales via some bad business practices.

It's sad to see such great products get squandered like this.

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[geecka]

TL;DR - You can't order the Next Plan via Motomaker. You can't order a 32GB phone via the Next Plan.

If you don't object to one more credit card, MotoCredit will work exactly like Next, just over 18 months instead of 20/24. I totally get if you do, because I did, right up until I clicked "Purchase" on the $700 cart...

If we hadn't been able to see one, use one, and buy one in store that I've played with, I'd probably still be waiting for the PIN.

 

[mississippi45]

Yep. No Moto anything at my ATT store here in West Texas. My wife's iPhone 6+ came today so we went and got her all set up. Sad that there is no Moto anything. No cases, no screen protector's. No nothing. However, I still love it!

 

[The Singularious]

If you don't object to one more credit card, MotoCredit will work exactly like Next, just over 18 months instead of 20/24. I totally get if you do, because I did, right up until I clicked "Purchase" on the $700 cart...

If we hadn't been able to see one, use one, and buy one in store that I've played with, I'd probably still be waiting for the PIN.

That's my big question right now. That is, do I want another open line of credit. My credit is quite good, but I hate the games the bureaus play. I'll open this line and my score will drop. Then I'll pay it off and it'll rise while I do so. Then when I close out the credit line, they'll penalize me again. My score might actually be lower after I pay the phone off (probably ahead of time) and close the line.

 

[dhc8guru]

One theory I read, is that you can't go 10 mins without seeing an iPhone commercial from either Apple or any of the big four carriers. They're all screaming iPhone, iPhone, iPhone right now. Moto X would get completely lost in all that noise, which would the waste of possibly 10's of millions in marketing dollars. His thought is Motorola is holding off a few weeks because the majority of those that where going to buy the iPhone, no matter what, will have done so. So there is no point in trying to compete with that. He thinks the marketing hype for the iPhone will reduce from mid-October through mid-November and spark up again just prior to the holiday season. That's the period he thinks Motorola will do their heaviest marketing push for those customers still open to other phone manufacturers.

It's an interesting theory, but I'm not sure I buy it, since I don't think the iPhone hype will die down at all and continue through the end of the year. But the next couple of months will prove if his has any weight.

It really amazes me how people get so caught up in the Apple hype. At one point I would say apple really had a great phone. But for several years now it has been plaques by serious software issues, dated format and really crappy batter stamina. I really get a good chuckle when I hear people rant about how great the 6 plus is for battery life. Which is about as good as Moto X. Something that the reviewers are knocking the Moto X.

 

[jexx]

I won't buy anything I can't touch and see and play with first. Especially not an electronic device. Moto maker online is a huge no go. AT&T needs to get it's act together.

You can add Verizon to this also. I stopped by two Corporate stores yesterday and spoke to the Manager and a C/S rep and they knew nothing.. No display from Motorola depicting colors or finishes for the Moto X. They did have a white and bamboo back, non working model, tethered. Really sad! The Manager said they were waiting for the displays from Motorola?

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