no screenshot after phone update......

[Kirsten Healy]

Hi
I have an s3 and yesterday morning the phone did one of its regular updates. ...which is fine however last night I went to do a screenshot by swiping my hand over the screen and it no longer works! Has anyone else had this issue once their phone has updated and how is this fixed/overcome?
Thanks

 

[meyerweb#CB]

What carrier, and what update?

Have you gone into motion settings to make sure the option is still checked? If it is, try unchecking it, backing out of settings, then going back in and resetting it.

 

[MobileMadness002]

Hi
I have an s3 and yesterday morning the phone did one of its regular updates. ...which is fine however last night I went to do a screenshot by swiping my hand over the screen and it no longer works! Has anyone else had this issue once their phone has updated and how is this fixed/overcome?
Thanks

I thought the same thing, it is now done with a ed hand gesture. Check your Gestures and you will see it.

 

[Kirsten Healy]

Thanks for your replies

I did go into my device settings it was still checked however i was unable to uncheck it but I pressed onto tutorial and it is now working

Whoop whoop so happy as I love this function