Note 10.1 keeps making sounds and switching apps when tilted.

[Joe Lawrence1]

Hi, I'm not sure if I'm just being a noob but whenever I pick up, slightly tilt or shake my Note, it either switches apps (always to tune in radio, weirdly) or goes to the previous webpage I was viewing if I'm the net. Sometimes it will simply just make a noise like when I rotate the device.

Having searched the options and finding nothing, I'm not sure what to do and wondering if my accelerometer is faulty?

Please help! Its driving me nuts, I can barely use the tablet to type in my hands because even the slightest movement can sometimes switch apps or return to the previous webpage.

Thanks,

Joe.

 

[Joe Lawrence1]

Also, when the tablet is locked and I carry it round, it makes noises and the lock screen keeps showing up then disappearing constantly .

 

[pwscott]

Settings > System (just below accounts) > Motion.....disable all the motions by un-checking them if you don't plan to use them.

Hope that helps.

 

[Joe Lawrence1]

Settings > System (just below accounts) > Motion.....disable all the motions by un-checking them if you don't plan to use them.

Hope that helps.

Thank you for replying.

All motions are currently disabled. Trying to play real racing is a nightmare. Lol.

I've narrowed it down to when you hold the right or bottom side of the tablet (landscape) and lift it towards you.
Think it maybe faulty

Ok so by playing about a bit more it seems to be when I press on the back of the tablet, specifically on the back right side sight. If I hold it with two hands, no issue. The moment I remove my left hand and support the tablet with my right, it makes a notification noise and switches to the previous app or webpage.

Can't be software related, surely?

 

[Joe Lawrence1]

Ok well, I decided that it could be a loose connection being made and remade every time I decompress the right side back panel (I can play it like a piano). So I took the back panel off (a pain in the ****) and noticed a ribbon cable that runs directly where I push the back panel. It was plugged in correctly, but wasn't taped to the battery like the 2 fatter ribbon cables.

Anyway, I taped it down thinking that me pushing the back panel was moving it and creating a loose connection. I thought I had solved it. Booted it back up, no sound!!!!! Reinstalled the back panel, booted again and BOOM, the sound returns.......

Gutted.

Its strange, I'd understand if it was just making a noise everytime I touched it but to return me to a previous webpage? Switch an app. Going to have to ring samsung.

Edit: I've just found out the small ribbon cable is the S Pen sensor cable. I wonder if the S Pen sensor is faulty? Might unplug it and see if it solves the issue but getting the panel off is a pain and can scratch up your silver frame.

 

[Joe Lawrence1]

Ok, so solved the issue

Firstly, heres a video showing the fault. As you can see, I've narrowed it down to the docking station/charger connector ribbon cable.

[YOUTUBE]https://www.youtube.com/watch?v=uL5SU7IbJIo&feature=youtube_gdata_player[/YOUTUBE]

The ribbon cable was seemingly depressed causing it to disconnect briefly before reconnecting when released. Probably the down side of having a flimsy plastic case.

Solve the issue I removed the ribbon cable and taped a small amount of foam right at the mouth of the connector, makingnthe whole connection sturdier and harder to depress with the cover on, which can be seen here.

[YOUTUBE]https://www.youtube.com/watch?v=kGeLS1a88jM&feature=youtube_gdata_player[/YOUTUBE]
Hopefully this helps anyone who finds themselves with a similar issue.