Note 5 - Issue with Fingerprint Scanner

[drew_sf]

I don't think orientation matters. Try unlocking 180 degrees from normal orientation and it still works the same.

 

[honda-Dave]

I had a problem when I switched to the Pelican Voyager case, but as soon as I double scanned my finger, it works great.

play: Note 5 work:GS6 Edge
Samsung Galaxy Gear S
Samsung Galaxy Tab S 8.4
Samsung Galaxy Tab 2 10.1
Samsung Gear Circle
Samsung Gear Level
Samsung Gear VR

 

[Keeven]

I had a problem last night. Wouldn't recognize my print. Wouldn't take my code. Then kept going dark before I could put in my whole google id. Had to restart the phone several times to get it to stay on long enough to log in. Since then it has been fine, but less than one day. I have been considering switching to the iphone. My wife got the 6s and I find it is less glitchy. And my battery drains much faster than hers when on idle. What the heck???