Note 8 trade in offer status for Samsung.com orders

[Broken Vet]

All the waiting you guys are doing is exacty why I didn't go this route. Hope it works out for everyone.

Next time we'll all make sure to follow your lead.

 

[Blues Fan]

Sent in a iPhone 5 and kept my note 5 got the max trade in value
View attachment 269731

Mine said that too after they got it but we are not sure if that is what we got or it just states the max value we COULD get.

 

[spyda8012]

Mine said that too after they got it but we are not sure if that is what we got or it just states the max value we COULD get.

I received my first bill and it's reflects the $425 discount, if you used samsung finance check your bill.

 

[clerk]

I received my first bill and it's reflects the $425 discount, if you used samsung finance check your bill.

me too, although I think the reserve the right to charge you up to $400 in the future so even the bill may not be proof of acceptance and max trade value.

 

[bigjkt405]

is anyone else having issues logging into the Samsung site???

 

[Fr0gburp3r]

I received my first bill and it's reflects the $425 discount, if you used samsung finance check your bill.

When did they receive It?

 

[spyda8012]

When did they receive It?

Sept 18th

 

[stronggeek]

Ordered Unlocked Note 8 through Sansung on August 24, 2017 ORDER TOTAL $518.99 -Received Note 8 on 9-7, sent iphone 5 on 9-13, Samsung received it on 9-19
Still on "Delivered" Status

Ordered Verizon Note 8 through Best Buy on August 26, 2017
Received Note 8 on 9-8, sent S7E on 9-13, "trade in received" email from Verizon on 9-20
On "Received Status" until today. I received below info in an email this morning. Now grant it we did turn in a used S7E with a charging port issue, but we did get the full 480 trade in value spread out over 24 months.

Both items were shipped and received around the same time. Verizon wins... unless I get the full 425 trade in value for the old (but in excellent shape) iphone 5 soon. Time will tell. This will definitely weigh in on how I do trade in's next go around.

Verizon Trade-in status

Submission ID:

We found below trade-in on your account.

Submission ID:

Submission date: 09/10/2017

Order number:

Location code:

Make/model: Samsung/Samsung Galaxy S7 edge 32GB in Gold Platinum

Original Appraisal: $20 per month for 24 months

Status: Trade-In Value Issued

Final Trade-In value: $20 per month for 24 months

Adjustment Reason: N/A

 

[steelers1]

Hey, getting ready to send my s6 in. just wanted to make sure. All I need to do is a factory reset before sending it in, right?

 

[monil]

Your trade-in device must be in a good condition. Samsung will determine, in its sole judgement, whether your Qualifying Trade-In Device is in good condition. A Qualifying Trade-In Device is in “good condition” if it:
· Powers on and holds a charge;
· Has a functioning display;
· Has no breaks or cracks or other visible defects that go beyond normal wear and tear; AND
· Is not on a black list of any kind;
In addition to being in “good condition”, your qualifying Trade-In Device must satisfy the following additional requirements:
· Has Reactivation Lock, Google Factory Reset Protection, or any other anti-theft locking software disabled; AND
· You must have performed a factory reset and removed all personal information from the device

 

[steelers1]

Your trade-in device must be in a good condition. Samsung will determine, in its sole judgement, whether your Qualifying Trade-In Device is in good condition. A Qualifying Trade-In Device is in “good condition” if it:
· Powers on and holds a charge;
· Has a functioning display;
· Has no breaks or cracks or other visible defects that go beyond normal wear and tear; AND
· Is not on a black list of any kind;
In addition to being in “good condition”, your qualifying Trade-In Device must satisfy the following additional requirements:
· Has Reactivation Lock, Google Factory Reset Protection, or any other anti-theft locking software disabled; AND
· You must have performed a factory reset and removed all personal information from the device

A factory reset should get rid of all locks and personal information right? That's all I need to do?

 

[y2jdmbfan]

A factory reset should get rid of all locks and personal information right? That's all I need to do?

Remove your google accounts BEFORE doing the factory reset.

 

[monil]

Remove your google accounts BEFORE doing the factory reset.

I even ended up doing this to be sure:

https://support.google.com/accounts/answer/6264236?hl=en

 

[steelers1]

How are you guys tracking your trade in? I sent mine in yesterday but it only says send trade in by Oct. 2nd under my orders and has the print label tab.

 

[gacooper40]

How are you guys tracking your trade in? I sent mine in yesterday but it only says send trade in by Oct. 2nd under my orders and has the print label tab.

The tracking number is on the label. You can track the shipment on the shipper's website.

 

[Cherries01]

Has anyone got an update on their trade-in? I'm still waiting to see if they approve my phone that I traded in. Sent it about 2 weeks ago.

 

[Fr0gburp3r]

Has anyone got an update on their trade-in? I'm still waiting to see if they approve my phone that I traded in. Sent it about 2 weeks ago.

Mine was received on 9/22 but still no final price.

 

[EMGSM]

they got mine on the 14th and Status still the same.

 

[wildcard30]

They have had mine since the 12th still just says Product Received.

 

[Cre8tive]

They received mine on the 19th and it still just says PRODUCT RECEIVED.