Note 9 Contact List

[Brad Bilger]

Ok. After sending 20 or 30 messages to Samsung support I've done everything they've suggested. Twice. Maybe 3 times. Suddenly, the strobing effect is gone. That seems to have flown away somehow.
But when I click on "See the latest updates" on the main screen, that page opens all right with the message "Couldn't connect to the service. Try again later" still appearing across the bottom.
I sent another message asking with system dumps, more screen recordings and images and I got the same response as usual.

"Thank you for submitting the error report. We apologize for the inconvenience this issue may have caused you. We have raised this issue to our Developers for further evaluation. We will get back to you as soon as an update becomes available."

Sigh.

 

[mustang7757]

Ok. After sending 20 or 30 messages to Samsung support I've done everything they've suggested. Twice. Maybe 3 times. Suddenly, the strobing effect is gone. That seems to have flown away somehow.
But when I click on "See the latest updates" on the main screen, that page opens all right with the message "Couldn't connect to the service. Try again later" still appearing across the bottom.
I sent another message asking with system dumps, more screen recordings and images and I got the same response as usual.

"Thank you for submitting the error report. We apologize for the inconvenience this issue may have caused you. We have raised this issue to our Developers for further evaluation. We will get back to you as soon as an update becomes available."

Sigh.

Oh boy , 1 issue fixed another pops up

 

[Brad Bilger]

Oh boy , 1 issue fixed another pops up

I had to respond. You ain't gonna believe this one. I got a reply (finally) from Samsung about the issue off my contacts list not updating due to the inability of connection to the service. I ain't making this up. This is cut and paste. But... I need a translator.

Thank you for using Samsung Members App.
We sincerely apologize for the inconvenience.
Social apps was end of service.
social apps doesn't supported any service about social feature.
you can't update your feeds because no more this service.
it seems to expired the article in server.
if you update both contact and social apps, it will be hide the menu.
you can't enter the menu.
We appreciate your business

 

[mustang7757]

I had to respond. You ain't gonna believe this one. I got a reply (finally) from Samsung about the issue off my contacts list not updating due to the inability of connection to the service. I ain't making this up. This is cut and paste. But... I need a translator.

Thank you for using Samsung Members App.
We sincerely apologize for the inconvenience.
Social apps was end of service.
social apps doesn't supported any service about social feature.
you can't update your feeds because no more this service.
it seems to expired the article in server.
if you update both contact and social apps, it will be hide the menu.
you can't enter the menu.
We appreciate your business

Whaaaaaaaaaaaat lol

 

[Brad Bilger]

I knew you'd get a kick outta that one. LOL

 

[mustang7757]

I knew you'd get a kick outta that one. LOL

Unbelievable lol , definitely did!