- Jul 14, 2012
- 8
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I've had the phone for a year and have had trouble for six months with it not ringing right away or never ringing and going to voicemail. I have no idea on my signal strength as I do not realize I've missed a call until long after the fact. However I have tried calling it from another phone while I had a good signal and have had it never ring. I chatted with a Sprint tech who had me reprogram the MDN and MSID which worked but then it started happening again. I have 10GB free on the phone and I have uninstalled any apps I do not need and sent many others to the SD card. I installed Truecaller about two months ago and I've wondered if it could cause this problem... although it happened before the install. I'm considering wiping it altogether and starting from scratch. Any help greatly appreciated.
Susan
Susan