Still waiting for my best buy preorder. I tried changing to a store 150 miles away to get it. After 2 days 10 phones calls and 500 plus miles of driving I still don't have my phone or watch. I think their system doesn't want to honor bonus or trade in value. Now I'm going to wait till November 8th and see if my store here can deliver. Funny thing I made a new order while at the store and it went right through and they said I could get the phone on that order.....