Ordering issues verizon

[Umass021]

I ordered my phone yesterday but got a email today that said it was on hold. I called them and the lady didn't even know what the phone was. When I bought the phone online they didn't charge me tax and that's why the payment didn't go thru. Didn't know that till today. I was even talking to a sales rep online and she checked the order and told me everything went thru. Did anyone else have this issue? Now I need to wait an extra day for it. Takes some of the excitement factor out

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[DOOG9517]

Same issue here. Still hasn't shipped and I ordered it on the 13th. Not sure if it makes a difference that I ordered the shell holster combo with it.

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[Umass021]

You should call them. I had to and they fixed it

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[cloudyview]

No option to pick up in store?