Pair to Bluetooth headphones

[Android Central Question]

I am having trouble pairing an Android phone to some bluetooth headphones

Phone is Alcatel A574BL

The phone says that Bluetooth is ON, but the headphones won't "pair" whatever that bull means.

Headphones are Jam model HX-HP420.

I know ZERO about technology.
Please answer as if you were speaking to an alien from outer space who has never seen a cell phone, has never seen headphones.

 

[mustang7757]

Hi, welcome to Android Forums

I'd like to recommend creating a account so me or other members can assist you, as guest have limitations in replying here and if we need further Information to communicate with you.

I'll provide a link to register, please come back to your post so we can further assist you . Thank you

https://forums.androidcentral.com/showthread.php?t=409154

 

[B. Diddy]

Welcome to Android Central! Did you follow the pairing instructions for the headphones? https://www.jamaudio.com/media/documents/jamaudio/instructionbooks/HX-HP420_EN_IB.pdf