sheenamarie9
New member
- May 24, 2016
- 1
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I am having this same problem. I have tried different usb cables, different computers, different ports, tried downloading samsung drivers, tried downloading several other items....nothing is working. I just backed up all of my photos on my phone right before I went on vacation and had no problem. Now I'm trying to get all of my vacation photos off and I can't. I did recently do an update on my phone that kept popping up. Maybe that's what did it? I did the update AFTER I saved all my photos, so that's the only thing I can think of. I guess I'll be paying Verizon a visit?!