Question Phantom V Fold black dot on screen

[Elie Azzam]

hello,
i bought a Phantom V Fold 5 month ago, it has been good especially that i am usually a Samsung fold user but i wanted to use something else with a tight budget.
anyway a week ago i woke up to a black dot in the middle of the inner screen (bog one) i contacted the service center they said that the warranty is for 3 month only.
is this even logical ?
is this applicable world wide or only in my country ?
is there any alternative solution?
thank youu

 

[B. Diddy]

Welcome to Android Central! Where are you located? It looks like the phone has a 2 year warranty if you're in India: https://www-pre.carlcare.com/in/news-detail/carlcare-butler-service-for-techno-phantom-v-fold/

 

[Elie Azzam]

Lebanon

 

[mustang7757]

Welcome to AC!
Can you post a screenshot of it ?

 

[B. Diddy]

Lebanon

From what I can find on the web (which is mostly Lebanese sellers advertising the phone), it has a 1 year warranty there. Did you buy the phone brand new, and was it intended for the Lebanese market? Or was it used/refurbished, or perhaps intended for a different market (i.e. a "grey market" device)? Grey market devices might not have a valid warranty, since they were intended for a different country.

 

[Elie Azzam]

hello thank you for your reply,
i contacted Tecno maintenance service they told me the screen warranty is for 3 month only !! eventhough when i bought it from a reseller they didn't mention that.
i need to send an e-mail directly to the tecno company if you help to do so..