Bkdodger1
Well-known member
No horror stories that I've heard, but I never did a mail-in trade in with them. In store trade in is seamless, as one would expect, but the downside to that is you've given up your old device and are sol if you hate the new device.
I usually go all in with the new device once I’ve decided to upgrade …but it would be nice to do it like Apple Store ..you get two weeks after purchase to turn in old phone for trade in and counted towards your purchase ..plus they give you tax back on the trade in amount …