Please help asap please i need help

[Bob Bob6]

ok so my dad went to get me a nexus 5 and cancel my phone bill so i can go on a new one with nexus 5 and my dad saw $38 extra on my phone bill and he told me it was from mobilechat thing. and i was subscribed to it... my dad said he will change my phone number so they cant bill us again but is that possible?

i play castle clash and used tapjoy to get me free gems and it was this datin site i just had to call them for 300 gems and now im subscribed to them i think can anyone help me?

 

[wizzrah]

ok so my dad went to get me a nexus 5 and cancel my phone bill so i can go on a new one with nexus 5 and my dad saw $38 extra on my phone bill and he told me it was from mobilechat thing. and i was subscribed to it... my dad said he will change my phone number so they cant bill us again but is that possible?

i play castle clash and used tapjoy to get me free gems and it was this datin site i just had to call them for 300 gems and now im subscribed to them i think can anyone help me?

Well firstly, I think that you should know that free offers often come at a "price." That being said, you can email the company to see if they can take your number off their list. Or contact your carrier to see if they can unsubscribe you or block them. A number change might work, but I'm not entirely sure.

 

[Bob Bob6]

Well firstly, I think that you should know that free offers often come at a "price." That being said, you can email the company to see if they can take your number off their list. Or contact your carrier to see if they can unsubscribe you or block them. A number change might work, but I'm not entirely sure.

but i do not know the phone number i tried google searching it and everything

 

[wizzrah]

but i do not know the phone number i tried google searching it and everything

What is the name of the service you called?

 

[Bob Bob6]

What is the name of the service you called?

it was like the onlinedatingsite thing mobilechatdatingsite. im not sure :'(

 

[wizzrah]

it was like the onlinedatingsite thing mobilechatdatingsite. im not sure :'(

You called a number you don't even know who owns it? I would need an exact name because search results come up with a bunch of websites with similar descriptions. I'll try to download the app to see if I can find the offer again. Be more careful next time.

 

[Bob Bob6]

You called a number you don't even know who owns it? I would need an exact name because search results come up with a bunch of websites with similar descriptions. I'll try to download the app to see if I can find the offer again. Be more careful next time.

kk thx well i had the number on the old phone i had but i reseted it and now i have my nexus 5

 

[patruns]

For starters, contact your carrier and tell them you want your line blocked from 3rd party billing. It happens to both land lines and mobile lines. Whenever you get an account that is not a prepaid account it is the first thing that you should do. Also, ask the old carrier to remove the charge and tell them it was not authorized. They may refuse. However, you don't have to pay them.

 

[wizzrah]

For starters, contact your carrier and tell them you want your line blocked from 3rd party billing. It happens to both land lines and mobile lines. Whenever you get an account that is not a prepaid account it is the first thing that you should do. Also, ask the old carrier to remove the charge and tell them it was not authorized. They may refuse. However, you don't have to pay them.

Exactly.