UPDATE: i think content transfer is working now over wifi...will update after update. so much excitement really want to love this phone.
hi! forgive me for posting this twice, i failed to get a response at crackberry to this question:
how do i transfer data from my previous device (HTC ONE) to the new one (BB PRIV)?
i researched this topic last week and believed that i had at least two options: an app called HELIUM (non rooted HTC) or the built in CONTENT TRANSFER app on the PRIV. third, and i must have misunderstood this: when i logged into google the first time i thought it would give me an option to download all of my data...
none of these options have worked thus far.
i am trying HELIUM again at this moment with my HTC hooked up to my macbook. but it says "performing backup" and has said that for quite a while. i suspect it isn't working.
i can try and get to a tmobile store today and see if they can help. but i am hoping the wonderful and knowledgeable community here can help.
PS i believe i am only able to have one device connected to the internet at a time, as tmobile deactivated my HTC SIM card when i received my PRIV last night....
THANK YOU!!
hi! forgive me for posting this twice, i failed to get a response at crackberry to this question:
how do i transfer data from my previous device (HTC ONE) to the new one (BB PRIV)?
i researched this topic last week and believed that i had at least two options: an app called HELIUM (non rooted HTC) or the built in CONTENT TRANSFER app on the PRIV. third, and i must have misunderstood this: when i logged into google the first time i thought it would give me an option to download all of my data...
none of these options have worked thus far.
i am trying HELIUM again at this moment with my HTC hooked up to my macbook. but it says "performing backup" and has said that for quite a while. i suspect it isn't working.
i can try and get to a tmobile store today and see if they can help. but i am hoping the wonderful and knowledgeable community here can help.
PS i believe i am only able to have one device connected to the internet at a time, as tmobile deactivated my HTC SIM card when i received my PRIV last night....
THANK YOU!!
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