prblems with my galaxy s3 screen!!

ivo39

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Jun 22, 2012
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Hello,I am on the verge of freekin out.I have just bought a galaxy s3,still getting used to it.The problem is when I leave it idle the screen goes off,that's normal.But when I press the side power button and swipe the screen to come back on,it dosent or I can't dee it.I can hear the water drop sound but can't see anything.Please can someone help!
 

mrjoshw

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Aug 19, 2010
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i'm so sorry, that sounds like a big bug. you might have to return it :[
try to go to settings and restore it to factory default and see if that helps.
if it doesn't, hopefully an ota update will help
 

snoopyandroid

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Apr 10, 2012
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Take it back to where you bought it. Either it's pooched or you're doing something wrong. One way or the other, they'll help you. I don't have my S3 yet, so that's all I can tell you, sorry.
 

ivo39

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Jun 22, 2012
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I hope I don't have to take it back,I take off the back and battery then it starts up ok.it is probably something I am doing wrong in the settings.I am new to Samsung previously having Nokia and HTC.
 

raremage

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Nov 5, 2009
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Does it happen every time, or just occasionally?

Are there specific actions that you take that either do, or do not, cause it to happen?
 

ivo39

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Jun 22, 2012
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It happens if I leave my phone idle for half an hour or more,it doesn't happen when the screen goes off after say 5 mins,it works fine then.its only when I leave it for a while.so frustrating,great phone other than that.
 

Paul627g

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Nov 25, 2010
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Yep sounds like a wake bug there or hardware issue... I would go with possible hardware issue at this point and just get the device replaced....
 

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