I haven't heard a thing from BB on 2 phones preordered. Both supposed to be ready tomorrow, but just called and only one came in - a black. But, they have extra blue phones (I ordered white). So, I'll pick up the black and blue phone tomorrow. They said I could just come in first thing - nothing about appointments.
This will be the last purchase I make at BB. As far as I'm concerned, they botched the entire process. I couldn't even look up my order numbers on their web site - when I did, it indicated "nothing found".
I spent a minimum of 3 hours just trying to pre-order these phones a week ago, because they didn't know what they were doing.
As I said - last purchases at BB.