Jewels81
Well-known member
- Aug 12, 2016
- 4,931
- 19
- 38
Me too. It's 5 mins away. I was told I couldn't do this in-store. Anybody take care of this issue at their local BB?
Mine is 15 minutes away. I'm bout to go within the next hour or two.
Me too. It's 5 mins away. I was told I couldn't do this in-store. Anybody take care of this issue at their local BB?
UPDATE: Now on hold for 2 hrs 45 mins...WTH
Me too. It's 5 mins away. I was told I couldn't do this in-store. Anybody take care of this issue at their local BB?
PS still on hold for the back office total call time 2(h)18(m) and still going!
Love the blue I may have gone red if it was available but the blue looks great I saw it in person at Best Buy just a day or two after preorder started
Nice! I'm hoping to get that same call this afternoon as well.Just got a phone call from Best Buy to schedule an appointment for tomorrow to pick up my Note 10+
Waited two hours, called back to check the status and the the initial person that has to transfer you (why they need that person just to transfer you instead of going directly there is beyond me) told me there was 160 people waiting in the queue with the same issue. When I asked what exactly it is she said "pre activation failed on the order" and I had to speak with the mobile team to answer a few questions to get it sorted out. Of course they don't have the callback feature you just have to sit and wait like others seam to be doing already as well.
Just got the call as well that mine is in and ready for pickup tomorrow. Took the 10am slot right when. They open.Just got a phone call from Best Buy to schedule an appointment for tomorrow to pick up my Note 10+
I am beyond pissed!! I was on hold for 4 hours and 18 minutes and then it said GOODBYE!! and hung up on me without me talking to anyone!!
Wow!
This does not seem to be going well for Best Buy.
So I'm confuesed... if this is something that has to be sorted internally, why are we being told to call? And do we really need to call?
Wow!
This does not seem to be going well for Best Buy.
So I'm confuesed... if this is something that has to be sorted internally, why are we being told to call? And do we really need to call?
I am beyond pissed!! I was on hold for 4 hours and 18 minutes and then it said GOODBYE!! and hung up on me without me talking to anyone!!
So sorry to hear that Mysticaldreams, that's bs!
I don't know but it's making me. Regret canceling my Verizon pre Order and moving it to best buy. They already told me they can't help in store so that freaking sucks.