A Dozen Former And Current HTC Executives Say HTC Is Failing Because The CEO Has An Abrasive Style And No Vision - Business Insider
Executives say HTC's failure to hit sales targets was at least partly down to Chou's management style. After hiring a slew of foreign executives, he fell short on promises to senior staff to foster a more open culture and cede sufficient authority. He openly berated managers and overrode their decisions, often with little discussion.
Such an atmosphere, executives said, damaged morale and left managers uncertain of their roles. Chou kept his sales, product, marketing and design executives separate and, in some cases, created parallel teams doing the same thing. He didn't hold meetings of executives of the different departments to iron out problems even as HTC's performance wilted. "There's a culture in HTC not to discuss numbers at senior management meetings," said one former executive. "Those discussions tend to become hard or ugly, but if you don't solve it, it becomes bigger."
Executives say HTC's failure to hit sales targets was at least partly down to Chou's management style. After hiring a slew of foreign executives, he fell short on promises to senior staff to foster a more open culture and cede sufficient authority. He openly berated managers and overrode their decisions, often with little discussion.
Such an atmosphere, executives said, damaged morale and left managers uncertain of their roles. Chou kept his sales, product, marketing and design executives separate and, in some cases, created parallel teams doing the same thing. He didn't hold meetings of executives of the different departments to iron out problems even as HTC's performance wilted. "There's a culture in HTC not to discuss numbers at senior management meetings," said one former executive. "Those discussions tend to become hard or ugly, but if you don't solve it, it becomes bigger."