Problem with HTC Sync Manager Mac Version

[Fabio Musso]

Hi everybody,
i have a issue with HTC Sync Manager with my HTC One!
When i plug it, the program tell me that my phone is unrecognized and the window collapse.
My question is: Where i find ( path in the mac) my old backup to least recover my photos ?

PS: HTC Sync Manager is updated

Thanks

 

[adriandb]

Have you tried using different USB cables and ports? Are you using a USB port directly on your machine or on a hub?

 

[Fabio Musso]

i try all the usb ports and different cable but the result is the same!
i think that HTC Sync Manager isn't compatible with HTC One Google Edition!

 

[Chris CC1]

I have been having HUGE issues trying to sync my new HTC One M8 with my Mac. First the application crashes upon opening, as soon as it starts scanning media. One every ten attempts it will open and when I try to sync it crashes again. What a piece of crap! HTC should be ashamed of themselves putting out such buggy and useless software. I guess I will go back to my iPhone, iTunes NEVER crashes. HTC are complete amateurs. I would advise anyone to stay clear from making the mistake to buy HTC.

UPDATE: I TRIED TO CONTACT HTC CUSTOMER SERVICES THREE TIMES. THEY RESPOND WITH GENERIC EMAILS. MOST OF THEIR RECOMMENDATIONS REFER TO PRIOR VERSIONS OF THE ANDROID VERSION AND SO CAN'T EVEN FOLLOW THROUGH THEM. I AM ASTONISHED AT HOW USELESS THEY ARE. I NOW HAVE DECIDED THAT I WANT TO RETURN THE HANDSET AND GET A REFUND AS IT HAS BEEN A HORRIBLE EXPERIENCE. OF COURSE AS SOON AS I MENTIONED THAT, THEY DON'T EVEN ANSWER THE EMAILS. I AM GOING BACK TO MY IPHONE, I HAVE BEEN USING APPLE IPHONE SINCE 2007 AND I NEVER HAD SUCH ISSUES EITHER WITH THE HANDSETS OR WITH THE LEVEL OF CUSTOMER CARE. I GUESS I WILL GET A SMALLER SCREEN BUT AT LEAST I WON'T BE DEALING WITH THE HTC TYPE OF MESS. I WOULD ADVISE ANYBODY CONSIDERING TO BUY THIS HANDSET TO STAY AWAY, SYNC SOFTWARE IS VERY BUGGY AND THE CAMERA SUCKS.

 

[Rebecca Hagin]

Re: Problem with HTC Sync Manager Mac Version 10.10 Yosemite

My sync manger wont work at all now! I find it is extremely difficult to use at the best of times. I cant get music out of Google play that has been purchased. I will be returning to an iPhone as soon as I can afford it. the apps are much easier to manage and music is a breeze. I will never go back to android and windows is not an option. At least HTC could make an application that is more user friendly/ Also my music app wont load and I have downloaded an new one to replace the google one which works as soon as you hit it!!:'(

 

[Rebecca Hagin]

I have the same problem it sux i'm going back to apple

 

[drone3]

I only ever use droid nas app

Posted via Android Central App

 

[slamdunkdafunk]

I gave up on HTC Sync Manager and started using Android File Manager instead. It's been faultless.